Customers If Quotes

#1. We're willing to lose some customers if it means that others love our products intensely. That's our line in the sand.

Jason Fried

#2. If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.

Ron Kaufman

#3. Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.

Howard Schultz

#4. If a small town doesn't have a laundromat, and if you open one up, you can be pretty confident you'll have customers. If your laundromat is unique in any way, then perhaps you can scale it.

James Altucher

#5. Since much of American taxes prior to 1763 went to support the local clergy, one humorist suggested the opportunity to vote on that. If the minister was turned out, he could open a tavern and preach to his customers if he served them liquor.

Colin G. Calloway

#6. If you run a business, 80% of your business probably comes from 20% of your customers. If you are a creative person, 80% of your awards/recognition/income will come from 20% of your output.

David Hieatt

#7. Should I have taken him by the hand and led him over to the Zappa? No. I won't spoon-feed the customers. If you don't know your alphabet, you have no business leaving your house, let alone shopping for premium music.

Yvonne Prinz

#8. Girls barely budding open their legs to make a living, alongside the toothless and rancid of breath; hair thick with lice, they all find customers if the price is right, against the wall or on sheets well-soiled. Their holes cost but a shilling. Skins grow thick and claws sharp.

Emmanuelle De Maupassant

#9. Lucifer's last words in heaven may have been "Non serviam," but none has served the Almighty so dutifully, since His sideshow in the clouds would never draw any customers if it were not for the main attraction of the devil's hell on earth.

Thomas Ligotti

#10. The Mesh is reshaping how we go to market, who we partner with and how we invite participation and engage new customers ... If you embrace the Mesh youll discover how your business can inspire customers in a world where access trumps ownership.

Lisa Gansky

#11. I've learned several lessons over the years. First, never take yourself too seriously, or work is boring. Next, people make the difference. You can have great technology, but if it's not complemented by great people, it won't go anywhere. Finally, customers buy from people they like.

John W. Thompson

#12. What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.

Anne M. Mulcahy

#13. I smiled into the air the way I smiled when customers unbuckled their belts, and I made my eyes laugh as if everything were some version of a good time.

Miranda July

#14. If we're building high quality companies, if the customers like the products, if the technology innovation is real, then the substance is going to win out in the end.

Marc Andreesen

#15. I think it's wonderful and important for there to be so much choice for customers. Wouldn't it be such a bore if we all created, liked and wore the same thing?

Anya Hindmarch

#16. If you create Youtility, your customers will keep you close.

Jay Baer

#17. If you don't care about the lapel or the buttons or the fit, then you are doing a disservice to the consumer. We're all inside the tunnel, speaking the language of business, but we need to speak the language of customers.

Mickey Drexler

#18. If you want customers to hear about you, make something worth talking about.

Seth Godin

#19. Customers are willing to try new things, and if you can survive, you will have fewer competitors. It's like entering the eye of the storm. As long as you are strong enough to survive, you can end up in still water by yourself.

Brian Chesky

#20. Despite the hour, customers already flooded the market, men, women, and children of every color and race looking for the magic cure to their problems. They were what allowed the poachers to exist. They'd stop poaching if people stopped buying.

Ilona Andrews

#21. Your people come first, and if you treat them right, they'll treat the customers right.

Herb Kelleher

#22. To make a quick buck, but over time, if you're not creating value for others, customers, society, isn't going to let you be around.

Charles Koch

#23. When General Motors builds a car, they want to meet the specific needs of many customers. But if they custom-make each car, then it will not be economical.

Susumu Tonegawa

#24. I don't think we yet know - because it's probably not big enough - what exactly Amazon does to our cities, but whatever it is, I don't anticipate retail wastelands. If anything, it's maybe a wake-up call to retailers that they just have to offer something meaningful to customers.

Brad Stone

#25. I don't do the same food in Tokyo that I do in Vegas and vice versa. If I did that, two weeks later I would have no customers.

Alain Ducasse

#26. If you give customers a chance, they'll communicate with you in many ways

Robert G. Thompson

#27. Do you connect to your customers by asking questions and genuinely listening to the answers? And if so, do you take the extra step to connect those customers to expertly personalized solutions? Do you take time to drastically adjust your message to meet each individual customer's needs?

Darren Hardy

#28. Customers won't care about any particular technology unless it solves a particular problem in a superior way. And if you can't monopolize a unique solution for a small market, you'll be stuck with vicious competition.

Peter Thiel

#29. If you look after the customers and look after the people who look after the customers, you should be successful.

Charles Dunstone

#30. If your incentives are set up wrong - if for some reason you reward people for behavior that's actually bad for your customers or your organization - then you're going to encourage that behavior.

Ramez Naam

#31. So all of these companies that are going for the big growth, if it continues for any length of time, will outlast their resources and outlast their customers and go belly-up. And that's why these huge companies have massive layoffs all the time.

Yvon Chouinard

#32. If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.

Jeff Bezos

#33. If you have a business model that relies on customers being misinformed, you better start working on changing your business model.

Jeff Bezos

#34. If you ask the CEO of some major corporation what he does, he will say, in all honesty, that he is slaving 20 hours a day to provide his customers with the best goods or services he can and creating the best possible working conditions for his employees.

Noam Chomsky

#35. If you wonder what getting and keeping the right employees has to do with getting and keeping the right customers, the answer is everything.

Fred Reichheld

#36. Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.

Tom Peters

#37. If you provide enough value, then you earn the right to promote your company in order to recruit new customers. The key is to always provide value.

Guy Kawasaki

#38. If you know what your customers want, the other aspect to know is what are your competitors doing?

Shawn Casemore

#39. You must fire bad customers just as you would fire a bad employee. If you do not get rid of your bad employees, the good employees will leave. If I do not fire bad customers, not only will my good customers leave but many of my good employees will leave as well.

Robert Kiyosaki

#40. As a software engineer, how do you feel if your code was running in the production environment being used by millions of customers 30 minutes after you commit it to source control?

Paul Swartout

#41. Groupon's model: Getting the group discount rate first, finding the group second. The daily deal goes out and, if a minimum number of people sign up, they can all share in the group rate. Vendor gets customers, customers get a discount, Groupon gets a cut.

Rachel Sklar

#42. Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.

Arthur Levitt

#43. If you can't develop a lot of paying customers for your product, you don't really have a business to build.

Timothy Freriks

#44. Research on the Internet, research what people say about the vintage stores, look online to see if customer service is good because that's really important. Also to see online what other customers say.

Karen Elson

#45. If you don't keep giving customers reasons to buy from you, they won't

Sergio Zyman

#46. If customers don't trust you to help them at the beginning of the sales process, they certainly won't trust you with their money at the end of it.

Chris Murray

#47. Your customers are the judge, jury, and executioner of your value proposition. They will be merciless if you don't find fit!

Alexander Osterwalder

#48. If some among you fear taking a stand because you are afraid of reprisals from customers, clients, or even government, recognize that you are just feeding the crocodile hoping he'll eat you last.

Ronald Reagan

#49. My view is make Indian manufacturing competitive, and if it is competitive, it can serve customers or consumers anywhere.

Uday Kotak

#50. Follow the customer, if they change, we change.

Terry Leahy

#51. If one of our customers comes into the store without a smile, I'll give them one of mine.

Sam Walton

#52. He had heard many of his customers talking about 'repetitive strain injury' over the years and he was sure that, if he was capable, he too would suffer this - especially with the industrial tooling he carried around everywhere that he went.

Stephen Craig

#53. Our first priority should be the people who work for the companies, then the customers, then the shareholders. Because if the staff are motivated then the customers will be happy, and the shareholders will then benefit through the company's success.

Richard Branson

#54. If you don't have paying customers, you have a hobby.

Miles Anthony Smith

#55. Customers know when you are trying to sell them something if it is the right fit or not. Don't be that person

Timi Nadela

#56. If you turn your back on a customer, you turn your back on success.

Ron Kaufman

#57. Large organizations don't worship shareholders or customers, they worship the past. If it were otherwise, it wouldn't take a crisis to set a company on a new path.

Gary Hamel

#58. Targeted marketing delivers a lower customer acquisition cost and gets you to profitable growth faster. The goal is to quickly identify the costs associated with acquiring your most profitable segment of customers and the incremental value - if any - of going beyond your core.

Jay Samit

#59. Cricket weaves easily around the other customers as if we're the only two people in the store. The music over the

Stephanie Perkins

#60. Take some time to play around with segmentation. If you can pinpoint your best and worst customers it's well worth the time.

Des MacHale

#61. build the brand that you want and not the one others have in mind for you. As Henry Ford said, 'If I'd asked my customers what they wanted they would have said a faster horse.

Niall Harbison

#62. If you don't know who your customer is, you don't know what quality is.

Eric Ries

#63. Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

Herb Kelleher

#64. If you don't genuinely like your customers, chances are they won't buy.

Thomas Watson

#65. If you were just to look at Lockheed Martin, you'd see a lot of women in senior roles in our company and, not only that, our customers, so I don't consider it an old boys' club.

Marillyn Hewson

#66. We are interested in finding the right customer, at the right price, consistent with our purpose and values, even if that means frequently turning away customers.

Ronald J. Baker

#67. A customer is never out of warranty, even if his product is.

Seth Godin

#68. If you want to make more money by closing online leads, you have to pick up the damn phone. If you have more usernames and passwords than customers you are doing it wrong.

Chris Smith

#69. If I'd listened to customers, I'd have given them a faster horse.

Henry Ford

#70. If you go to Norway, Finland, Russia or Australia, you'll see Xerox or Fuji-Xerox people, not just the name on the door. We have human beings who live and work and serve customers everywhere around the globe.

Ursula Burns

#71. A couple of customers interrupted [...] who wanted to know if we had some YA book about ants and aliens I'd never heard of.

Shaun David Hutchinson

#72. If you are targeting the right customers they will be more motivated by value than price.

Carlos Castillo

#73. Customers, like spouses, can be at your beck and call if you give them what they need, when they need it and how they need it. Massage their ego and you have them by the heart.

J. N. HALM

#74. If you're a company, my advice is to remember that you can't have it both ways. You can't treat your customers like family one moment and then treat them impersonally - or, even worse, as a nuisance or a competitor - a moment later when this becomes more convenient or profitable.

Dan Ariely

#75. If you take the approach of "earning" your customers' business every day and treating them well, they're less likely to try someone else.

Marilyn Suttle

#76. When starting a new business, people get blinders on. They have an idea, they stick to the idea, but they don't test it or check with their potential audience to see if this is a good idea. It happens all the time. Talk to your customers, see what they like and what you can change or not change.

JJ Ramberg

#77. There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.

Jeff Bezos

#78. If one asserts that buying customers below what they charge them is a corporate strategy, this is in essence an arbitrage game, and arbitrage games rarely last.

Bill Gurley

#79. Prostitutes go to jail. Their customers go home and read the New York Times. In this country you're allowed to buy anything. If you need a shirt, you have a right to buy it. If you need sex, you don't. What's more important, sex or a shirt?

Jackie Mason

#80. This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.

John Ilhan

#81. If we don't take care of our customers, someone else will.

Edgar Mitchell

#82. I get so many requests for interviews. If I talk to everyone, we can't do our job with our customers and work on our software. It would be hard to stay focused.

Judith Faulkner

#83. [On entering the restaurant business:] Food has the dubious advantage of being legitimate, and one's customers somehow manage to live longer without sex than food, if you call that living.

Sally Stanford

#84. If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Plan A, we didn't wait for the consumers to tell us.

Stuart Rose

#85. If you fire people, you fire customers.

Ferdinand Piech

#86. On my own, the ordinariness of the moment is almost too much to stand. I glance around the restaurant, taking in the faces of the waiters, the customers. Two dozen noisy conversations mixing into a kind of meaningless roar. I think, What if you people knew what I knew? -

Blake Crouch

#87. If you get into a customer service fight with a hooker, even if you're in the right, you're in the wrong.

Chelsea Handler

#88. And so if your competitors aren't growing, if there isn't a competitive reason to grow, and you want focus and discipline to add customers to existing stores, you adjust your strategy.

Jim Cantalupo

#89. If your customers are demanding, be thankful.

Ron Kaufman

#90. Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself.

Jim Rohn

#91. If you love your company and love what you do, you will serve your customers better-period!

Tom Peters

#92. A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.

Steve Jobs

#93. The mission of a business should fill a need that the customers want. And if it fills that need, and fills it well, the business will begin to make money.

Robert T. Kiyosaki

#94. If you're constantly making business decisions on behalf of your investors first, ultimately you're going to wear down your other stakeholders. It's going to be potentially hurtful for your employees and your customers and the community you do business with.

Danny Meyer

#95. The thing about startups is you can make it, and if it's wrong you can remake it, and you can build a team that you want to have, a product that you want to have. You're utterly focused on your users or your customers and their needs, and trying to figure out how to meet those needs.

John Katzman

#96. If we take care of the customers and associates and grow the business, Wall Street will be pleased.

Lee Scott

#97. It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.

James Sinegal

#98. If you were a customer, would you come back to buy your products or services?

Ron Kaufman

#99. If your goal is to provide a service at terms your customers can afford, you have to figure out how to offer your services at price points such that your aggregated costs are lower than your aggregated revenues.

Thulasiraj Ravilla

#100. I almost never invest in ideas or plans, so you'll need to have a company and at least a product, if not customers.

David S. Rose