Top 7 Robert G. Thompson Quotes
#1. If you give customers a chance, they'll communicate with you in many ways
Robert G. Thompson
#2. Customer-centricity should be about delivering value for customers that will eventually create value for the company.
Robert G. Thompson
#3. The simple truth is that technology is still a poor substitute for human interaction.
Robert G. Thompson
#4. Realize that employees and the customers both have to be engaged, at the same time, to move your business forward for sustainable success.
Robert G. Thompson
#5. Customers are speaking to you implicitly via their behavior, captured in the footprints they leave behind in your systems.
Robert G. Thompson
#6. Most companies that win don't have a unique strategy; quite the opposite, they are doing what everyone else is doing but have figured out how to execute better.
Robert G. Thompson
#7. To paraphrase Einstein, insanity is expecting employees to do one thing while rewarding them for doing something else.
Robert G. Thompson
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