Top 92 Customer Service Is Quotes
#1. The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
Jeff Bezos
#2. My biggest complaint about customer service is that I am put on hold too long.
Jon Jones
#3. Great customer service is not just one part of your business, it should be in every part of your business!
Tom Kenemore
#4. Don't make promises unless you will keep them. Not plan to keep them. Will keep them. Reliability is one of the keys to any good relationship, and good customer service is no exception.
Susan Ward
#5. *Customer service* is seldom about the customer; it is usually about the seller's chances of making more money from that customer in future.
Mokokoma Mokhonoana
#6. The problem with at-home IQ tests is that too many people wouldn't understand the results. Calling customer service is a bad sign.
Iimani David
#7. I did work at a mall in college - I think retail/customer service is just one of the most hideous jobs in the world. So I always try to be extra nice when I go into a store. But malls are part of our culture, if you watched any teen comedy in the '80s. it's clear that malls are where we live!
Jayma Mays
#8. The only purpose of customer service is to change feelings.
Seth Godin
#9. Customer service should not be a department, customer service is everyone's job.
Ken Blanchard
#10. Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity.
Leon Gorman
#11. How does a boot to the groin region sound?" A quick smirk. "I'll even pay you." Tommy feigned shock. "Jeez, no wonder you're making no money. Your customer service is lousy.
Jennifer Lee Thomson
#12. CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.
Marcus Buckingham
#13. Customer service is all about FEELINGS! I am of the opinion that customer service is actually FEELINGS MANAGEMENT.
J. N. HALM
#14. Customer service is not a department, it's everyone's job.
Ken Blanchard
#15. The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!
Susan Ward
#16. Research on the Internet, research what people say about the vintage stores, look online to see if customer service is good because that's really important. Also to see online what other customers say.
Karen Elson
#17. Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
Sanjay Kumar
#18. The best time to do great customer service is when a customer is upset.
Seth
#19. Providing great customer service is the most natural activity in the world. It's fun to help others because it feels good.
Kevin Stirtz
#21. With businesses, you go to the same places because you like the service, you like the people and they take care of you. They greet you with a smile. That's how people want to be treated, with respect. That's what I tell my employees.. customer service is very important.
Magic Johnson
#22. Have always found it to be one of the more intriguing idiosyncrasies of the human condition that a problem that is handled quickly and effectively will almost always serve to generate more long-term customer loyalty than when the original service was delivered satisfactorily.
Richard Branson
#23. It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.
Gary Vaynerchuk
#24. The desire of the potential customer to buy the product or service should supersede the sales rep's desire to sell it. Willingly walking away from a possible sale proves that the time line to take advantage of the discount is legitimate.
Lenny Gray
#25. The customer is always right, Brook Lynn often said. And Jessie Kay agreed ... unless the customer was a douche bag, and then he was just a douche bag.
Gena Showalter
#26. Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
Tony Hsieh
#27. I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.
Craig Newmark
#28. Those who deal with customers on a regular basis should be circumspect whenever they open their "traps." It is better not to say anything at all than to say, and later, pay!
J. N. HALM
#29. At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.
Roger Staubach
#30. No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. Kotter
#31. Customer service. That is what it means.
Jon Jones
#32. Any investment in sales training is an investment in your own gross profits.
Roy H. Williams
#33. Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
Peter Drucker
#34. It is better to apologise later than to ask for permission now. It is called self leadership
Janna Cachola
#35. One of the key things that we did at Bank of North Dakota that I worked to try to do with our state economic development is make sure we are customer-service oriented.
John Hoeven
#36. While paying attention to positive and negative feedback is very important, it is not enough. What also matters is acknowledging and responding to this feedback. This is how you nurture your relationship with your audience.
Cendrine Marrouat
#37. It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while.
Napoleon Hill
#38. The longer you wait, the harder it is to provide outstanding customer service.
Bill Davidow
#39. I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive.
Tom Ford
#40. Whoever had coined the phrase, 'the customer is always right,' had clearly never worked in retail or customer service. And if they had, well, then they'd need to be hauled out into the street and beaten to death with plastic spoons.
William D. Arand
#41. If it is your assignment to write copy for a product or service that you really don't have a feel for, then you have a great deal of studying to do to make sure you understand who your customer is and what motivates him or her.
Joseph Sugarman
#42. The aim of marketing is to know and understand the customer so well the
product or service fits him and sells itself.
Peter F. Drucker
#43. Death is my exit strategy. I'll be doing significant customer service only as long as I live.
Craig Newmark
#44. Don't try to be all things to all people. Concentrate on selling something unique that you know there is a need for, offer competitive pricing and good customer service.
Lillian Vernon
#45. Service is not something you do. It is something you are.
Stella Payton
#46. The missionary is building the product and building the service because they love the customer, because they love the product, because they love the service. The mercenary is building the product or service so that they can flip the company and make money.
Jeff Bezos
#47. Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recommend you.
Stewart Butterfield
#48. A business that is not in love with its customers, but only the money they bring, should not expect love back.
J. N. HALM
#49. Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.
Richard Branson
#50. Many corporate leaders and employees have the right intentions, but it can be overwhelming when you consider how everything is affected from leadership styles, to organizational structure, to employee engagement, to customer service an marketplace.
Simon Mainwaring
#51. Service is a promise that cannot be seen, touched, or felt through any of our external senses.
Jag Randhawa
#52. Being a 'monopoly' is not illegal, nor is trying to best one's competitors through lower prices, better customer service, greater efficiency, or more rapid innovation.
Marvin Ammori
#53. Customer service was my number one priority. A lot of people run their businesses like their customers are dummies. This is a mistake. If you're just out to take their money, they know it. But if you genuinely care about what you're doing, they will respond.
Sophia Amoruso
#55. That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
Sanjay Kumar
#56. The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
#57. That customer service representative is crazy, if he think I am going to pay that bill.
Jon Jones
#58. Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.
Jim Bush
#59. A natural adversary is a customer service representative.
Jon Jones
#60. She was the kind of shopkeeper who finishes the paragraph she is reading before waiting on the customer.
Cornell Woolrich
#61. As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone.
Jon Jones
#62. My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His contribution to business, the economy, and society at large can never be underscored enough.
Kumar Mangalam Birla
#63. Having to call your customer service department is like falling off a six story building.
Jon Jones
#64. The fate of your company is in the hands of your people. Train them well.
Roy H. Williams
#65. The customer is the final inspector.
Steve Jobs
#66. Better service for the customer is for the good of the public, and this is the true purpose of enterprise.
Konosuke Matsushita
#67. A complaint is a unique opportunity to strengthen the relationship with the client.
Kevin Kelly
#68. When a customer is upset, remember that you're dealing with a person, not a problem.
Marilyn Suttle
#69. I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish when they are praised. Sir
Richard Branson
#70. My father was and is a great father. My father always wanted to do stand-up. He wanted to be an actor. But instead he did two jobs. He did customer service at a hospital and he worked as a waiter at night. He pretty much sacrificed everything for his daughters.
Sherri Shepherd
#71. The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.
Danny Meyer
#72. Whether you're an opera singer, a legislator or customer service operator, there is a way that we can find common ground with our audience - be they young or old, Democrats or Republicans, rich or poor, religious or secular.
Charity Sunshine Tillemann-Dick
#73. The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons.
Leonard L. Berry
#74. The service in L.A. is the best. You don't get sarcastic, surly, fed-up waiters and waitresses like you do in England. They're good at their job and they're there for the customer. The only depressing thing is a lot of them have written more screenplays than me.
Ricky Gervais
#75. Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.
Harvey MacKay
#76. Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It's great "customer service," except that you can never get out of the store.
Mark Steyn
#77. Perception is assumed to be reality until clients encounter the reality of the brand, don't fake it
Bernard Kelvin Clive
#78. The purpose of every business and organization is to get and keep customers.
Shep Hyken
#79. Sell (service or product) as if you are buying it, convince yourself first that, it is worth buying..
It is very simple; u 'cannot' convince someone till the time you're not convinced
Honeya
#80. In this day and age, it is the business that knows how to woo and win the hearts of its customers that will eventually win their pockets.
J. N. HALM
#81. The waiter has to come from a place of concentration, subjugation, and complete, limitless service. Nothing is too much trouble. The customer is always right, even when he is wrong. There is no limit to what you will do to serve while that person is in your bar and in your care.
Stuart Wilde
#82. What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer.
Peter Drucker
#83. Every business is a service business. Does your service put a smile on the customer's face?
Philip Kotler
#84. Customer conversion is dependent on the right customer conversation
Rasheed Ogunlaru
#86. If you're a company, my advice is to remember that you can't have it both ways. You can't treat your customers like family one moment and then treat them impersonally - or, even worse, as a nuisance or a competitor - a moment later when this becomes more convenient or profitable.
Dan Ariely
#87. Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila.
Timothy Noah
#88. Anything a customer can do for themselves is where service stops and relevance begins.
Jim Blasingame
#89. In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.
Douglas A. Warner III
#90. Zappos is a customer service company that just happens to sell shoes.
Tony Hsieh
#92. Unlike Etsy, which is all handmade, we print and ship the products, not the designers. We relieve the designer from having to make and ship everything, package it, and provide customer service. All the designer has to do is submit art and keep doing what they love doing.
Mariam Naficy
