Top 62 Quotes About Best Customer Service
#1. Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a place to get the best customer service.
Tony Hsieh
#2. We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
Tony Hsieh
#3. The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
Jeff Bezos
#4. Who made the 999 call?"
"Dunno," said Purdy. "Mobile, probably."
It's officers like Purdy that give the Metropolitan Police its sterling reputation for customer service that makes us the envy of the civilised world.
Ben Aaronovitch
#5. The fate of your company is in the hands of your people. Train them well.
Roy H. Williams
#6. She was the kind of shopkeeper who finishes the paragraph she is reading before waiting on the customer.
Cornell Woolrich
#7. As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone.
Jon Jones
#8. This customer service person doesn't understand that this bill was paid and I am not going to pay it again.
Jon Jones
#9. Research on the Internet, research what people say about the vintage stores, look online to see if customer service is good because that's really important. Also to see online what other customers say.
Karen Elson
#11. Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
Arthur Levitt
#12. Memorable customer service can only take place in a human-to-human situation.
Jeffrey Gitomer
#13. The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!
Susan Ward
#14. Most customer service people are great. It's that one customer service person from hell that drives me crazy!
Jon Jones
#15. By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how to improve their products or services.
Amy Jo Martin
#16. My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His contribution to business, the economy, and society at large can never be underscored enough.
Kumar Mangalam Birla
#17. Having to call your customer service department is like falling off a six story building.
Jon Jones
#18. Being a 'monopoly' is not illegal, nor is trying to best one's competitors through lower prices, better customer service, greater efficiency, or more rapid innovation.
Marvin Ammori
#19. Friendly makes sales - and friendly generates repeat business.
Jeffrey Gitomer
#20. Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
Sanjay Kumar
#21. So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.
Brian Tracy
#22. Formative commendation to the author as an altar boy: "You're the only one we've got to anticipates what's coming.
John Kasich
#23. The best time to do great customer service is when a customer is upset.
Seth
#24. It's okay, Mara," said Dr. Cross, leaning in close. "Corporations want a society where people have access to the best services. That's how we provide customer service and remain profitable so we can continue to expand and develop. You won't need your braces anymore.
Nick Cole
#25. When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.
Marilyn Suttle
#26. I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive.
Tom Ford
#27. We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per 100,000 passengers carried. So you're not just getting low fares, you're also getting wonderful customer service.
Herb Kelleher
#28. The best feature of a product should really be the customer service.
Jason Fried
#29. Our faith institutions have the best product that God can offer; but we have the worst customer service imaginable.
Johnnie Dent Jr.
#30. The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
#31. How could anyone be so stupid as to trust a trader? The best thing I could do was pretend to others at Salomon that I had meant to screw the customer. People would respect that. That was called jamming. I had just jammed bonds, albeit unknowingly, for the first time. I had lost my innocence.
Michael Lewis
#32. Apple Stores Offer the Best Buying Experience and Customer Service On The Planet
Tim Cook
#33. His face held a certain impassivity; you see it in all waiters and valets. They might want to jam a knife through your left eye socket, but you'd never know it from their expression. Working retail, I've acquired a similar look myself.
Ann Aguirre
#34. The service in L.A. is the best. You don't get sarcastic, surly, fed-up waiters and waitresses like you do in England. They're good at their job and they're there for the customer. The only depressing thing is a lot of them have written more screenplays than me.
Ricky Gervais
#35. My biggest complaint about customer service is that I am put on hold too long.
Jon Jones
#36. Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.
John Caudwell
#37. The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons.
Leonard L. Berry
#38. Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.
Marilyn Suttle
#39. I worked at Sears in the Woodfield Mall as a gift wrapper. I'm actually a great gift wrapper, and the customers were so nice to me. I was only 16, and eventually Sears put me in customer service because I was so friendly.
Sherri Shepherd
#40. When leaders reframe customers into guests, and results into experiences, profits escalate.
Eric Schiffer
#41. Whether you're an opera singer, a legislator or customer service operator, there is a way that we can find common ground with our audience - be they young or old, Democrats or Republicans, rich or poor, religious or secular.
Charity Sunshine Tillemann-Dick
#42. Next time, can you ask him to bring cookies? I don't like to put up with that level of insane unless there's some kind of high-calorie compensation.
Lauren Beukes
#43. The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.
Danny Meyer
#44. If people could handle their self-loathing, customer service would be smoother.
Caroline Kepnes
#45. My father was and is a great father. My father always wanted to do stand-up. He wanted to be an actor. But instead he did two jobs. He did customer service at a hospital and he worked as a waiter at night. He pretty much sacrificed everything for his daughters.
Sherri Shepherd
#46. I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish when they are praised. Sir
Richard Branson
#47. In our experience, brands are aware of at least 90% of issues that the company could face. These issues could come from operational challenges, customer service complaints, product disputes, and so on.
Chuck Hemann
#48. Customer service is not a department, it's everyone's job.
Ken Blanchard
#49. Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
Tony Hsieh
#50. Service heroes strive to exceed the customer's expectations.
Marilyn Suttle
#51. After each customer interaction, notice if you gave them a "happy to see you" kind of experience.
Marilyn Suttle
#52. In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
Jeff Bezos
#53. When a customer is upset, remember that you're dealing with a person, not a problem.
Marilyn Suttle
#54. Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
#55. Connectivity doesn't just mean you get a lot more chances to deliver messages about customer service and pricing plans. This isn't one-sided. It enables people to talk back.
James Murdoch
#56. A complaint is a unique opportunity to strengthen the relationship with the client.
Kevin Kelly
#57. Our customers are not our competitors. We compete for them, not with them.
T Jay Taylor
#58. A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity.
Christopher McCormick
#59. That customer service representative is crazy, if he think I am going to pay that bill.
Jon Jones
#60. The customer is the final inspector.
Steve Jobs
#61. It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That's one reason so many retail experiences are mediocre for the public.
Howard Schultz
#62. Customer service teams at many companies have already embraced social media, often out of necessity.
Ryan Holmes