Quotes About Customers And Business

#1. Innovation happens at the intersection of people, process, technology, customers, and business ecosystem.

Pearl Zhu

#2. I don't think it's a lack of will. I think it's an issue of what people view as constitutional rights under the Fourth Amendment, number one, and what customers and business partners expect around the world from secure computing systems. And it's a difference of view.

Rod Beckstrom

#3. Small-business customers are very conservative and very cheap. We don't have to explain ourselves for the most part.

Paul Graham

#4. 500 dollars? Fully subsidized? With a plan? I said that is the most expensive phone in the world. And it doesn't appeal to business customers because it doesn't have a keyboard. Which makes it not a very good email machine.

Steve Ballmer

#5. It is not wrong to think that the traditional buying of a product has been replaced with an unwritten contract of shared values between a business and its customers.

David Amerland

#6. One of the most important pieces of advice that I have learned is to listen to your customers. They will be able to tell you how your business is doing and what direction you need to go in.

Bill Zanker

#7. Building a business doesn't mean getting venture capital funding. It means finding customers and making money.

Ziad K. Abdelnour

#8. Every small business has to become a publisher - a publisher of marketing messages and customer resources, and a publisher of stories.

Jim Blasingame

#9. An election goes on every minute of the business day across the counters of hundreds of thousands of stores and shops where the customers state their preferences and determine which company and which product shall be the leader today and which shall lead tomorrow.

Bruce Barton

#10. Marketing is the process of creating customers, and customers are the lifeblood of your business.

Timi Nadela

#11. No matter what a person's job is, they should be encouraged to have opinions about the business, industry, customers and partners,

Eric Schmidt

#12. Before you can pick a social-media strategy, you have to think of your customer and what the value proposition is for them. Social media is a way to engage customers, not to give your business a 'shout out.'

Carol Roth

#13. The purpose of a business is to get and keep a customer. Without customers, no amount of engineering wizardry, clever financing, or operations expertise can keep a company going.

Theodore Levitt

#14. Like Hansel and Gretel whose trail of breadcrumbs got eaten~ your customer may lose their way once they have left your website and they may never come back.
An email marketing list helps you remind your customers of who you and your business are.

Nina Montgomery

#15. Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?

Chris Murray

#16. So all of these companies that are going for the big growth, if it continues for any length of time, will outlast their resources and outlast their customers and go belly-up. And that's why these huge companies have massive layoffs all the time.

Yvon Chouinard

#17. Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.

Peter Drucker

#18. ...relentlessly pursue your best method of getting customers, and not the stuff you naturally gravitate to.

Dan Norris

#19. Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.

Tom Peters

#20. Learning how to interact with customers is something that anyone starting any business must master. It's an amazing opportunity to be able to learn the ropes at an established company and then employ your expertise at your own company.

Marc Benioff

#21. If you know what your customers want, the other aspect to know is what are your competitors doing?

Shawn Casemore

#22. To have a healthy and thriving business, there must be healthy relationships with the C.E.O.S. in the organization and I'm not referring to the Chief Executive Offficers. I am talking about the Customers, the Employees, the Owner (or stockholders), and the Suppliers.

James Hunter

#23. The future-driven IT organizations step out of the traditional IT box, to understand the business and customers better via longer time frame.

Pearl Zhu

#24. Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.

Ross Perot

#25. Your dreams can earn you money and provision when you don't only have fans, but customers.

Israelmore Ayivor

#26. The Internet means everything to everybody and it's growing by the day. You can't survive as a business, especially a small business, without having some form of good Internet presence; whether you're a shop or it's a showcase or just a way to talk to your customers.

Theo Paphitis

#27. Companies that grow for the sake of growth or that expand into areas outside their core business strategy often stumble. On the other hand, companies that build scale for the benefit of their customers and shareholders more often succeed over time.

Jamie Dimon

#28. How many companies can say that the amount of customers who use their services second most often, and spend the second most amount of money with them, are "very negative"?

Charles Fishman

#29. My father was an entrepreneur - a sign maker, and he had about 20 employees - and often he'd take me to business meetings, and I would listen to him talk with his workers and customers. We would also talk a lot about business over dinner.

Bernard L. Schwartz

#30. Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

W. Edwards Deming

#31. Customers expect salespeople to stimulate the sales process, to ask the right questions and finally to ask for their business. When this initiative or confidence is lacking, no matter how much they like you personally, they aren't going to respect or value you as a business partner.

Ann-Marie Heidingsfelder

#32. The number one thing small business needs is to get more customers. Spend more time serving existing customers and getting new ones. The challenge for small business is knowing where customers are and reaching them effectively.

Brad D. Smith

#33. You really have to understand this isn't a business where you sit in the back room and do calculations - you have to be very concerned about employees and customers, because that's really what's going to bring you success.

Fred DeLuca

#34. DevOps shows how we optimize the IT value stream, converting business needs into capabilities and services that provide value for our customers.

Gene Kim

#35. Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don't celebrate and embrace customers' positive gestures.

Paul Walker

#36. Make your customers comfortable and they will give you their lives.

Paul Orfalea

#37. Sell practical, tested merchandise at a reasonable profit, treat your customers like human beings - and they will always come back.

Leon Leonwood Bean

#38. Conducting your business in a socially responsible way is good business. It means that you can attract better employees and that customers will know what you stand for and like you for it

M. Anthony Burns

#39. Big business depends entirely on the patronage of those who buy its products: the biggest enterprises loses its power and its influence when it loses its customers.

Ludwig Von Mises

#40. That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it?

Jim Barksdale

#41. Startups don't fail because they lack a product; they fail because they lack customers and a profitable business model.

Steve Blank

#42. We will have to become 'perpetual marketers', to learn to be channel and data planners without losing our human insight or creativity; to vastly increase the level of accountability and provide more relevant experiences for customers.

John Woodward

#43. Profit isn't and shouldn't be the mission of business. The mission of business is to help people. To help your customers, your co-workers, your employees, and your partners. Success is not a number - it's not X dollars or Y customers - it's a measurement of VALUE.

Fran Tarkenton

#44. While stores continue to be a very important part of our business, there is no mistaking the fact that the customers' shopping preference, measured by both traffic and sales, continues to move to a virtual experience.

Richard Hayne

#45. Realize that employees and the customers both have to be engaged, at the same time, to move your business forward for sustainable success.

Robert G. Thompson

#46. No matter what your product is, you are ultimately in the education business. Your customers need to be constantly educated about the many advantages of doing business with you, trained to use your products more effectively, and taught how to make never-ending improvement in their lives.

Robert G. Allen

#47. People who sell advertising are called "account executives." People who sell customers work in "business development." People who sell companies are "investment bankers." And people who sell themselves are called "politicians." ==========

Anonymous

#48. The trust institutions have in the marketplace, the confidence customers and suppliers and workers and employees have, are very important to a business's effectiveness.

Janet Yellen

#49. We intend to conduct our business in a way that not only meets but exceeds the expectations of our customers, business partners, shareholders, and creditors, as well as the communities in which we operate and society at large.

Akira Mori

#50. The true business of every company is to make and keep customers.

Peter Drucker

#51. Innovation Games let customers engage other centers of their brain, resulting in richer, deeper, and more meaningful exchanges of information

Luke Hohmann

#52. Anything a customer can do for themselves is where service stops and relevance begins.

Jim Blasingame

#53. In my 35 years in business I have always trusted my emotions. I have always believed that by touching emotion you get the best people to work with you, the best clients to inspire you, the best partners and most devoted customers.

Kevin Roberts

#54. Customers want brands that are narrow in scope and distinguishable by a single word, the shorter the better.

Al Ries

#55. Customers, like spouses, can be at your beck and call if you give them what they need, when they need it and how they need it. Massage their ego and you have them by the heart.

J. N. HALM

#56. If you take the approach of "earning" your customers' business every day and treating them well, they're less likely to try someone else.

Marilyn Suttle

#57. When starting a new business, people get blinders on. They have an idea, they stick to the idea, but they don't test it or check with their potential audience to see if this is a good idea. It happens all the time. Talk to your customers, see what they like and what you can change or not change.

JJ Ramberg

#58. There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.

Jeff Bezos

#59. This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.

John Ilhan

#60. [On entering the restaurant business:] Food has the dubious advantage of being legitimate, and one's customers somehow manage to live longer without sex than food, if you call that living.

Sally Stanford

#61. I was just a kid selling monster stories to the kids in the projects, complete with a dramatic reading, making the werewolf sounds. My career was aborted early on because one of my main customers started to have nightmares and his mother came to my mother and my mother shut down my whole business.

George R R Martin

#62. The goal should be to build a sustainable lifestyle business that does good for employees and customers - and that steadily builds wealth.

Vivek Wadhwa

#63. It was grounded in my belief at the time that a business is only as strong as its closest customer relationships, and that what those customers said about our business beyond our four walls would shape our future. I

Gary Vaynerchuk

#64. To satisfy the customer is the mission and purpose of every business.

Peter Drucker

#65. After Scour, I started a company called Red Swoosh. The idea was to take those litigants who sued us for a huge amount of money and turn them into customers with the same technology. I wanted to get them to pay me. It was a revenge business.

Travis Kalanick

#66. The business of selling is not just about matching viable solutions to the customers that require them. It's equally about managing the change process the customer will need to go through to implement the solution and achieve the value promised by the solution

Jeff Thull

#67. In this day and age, it is the business that knows how to woo and win the hearts of its customers that will eventually win their pockets.

J. N. HALM

#68. The mission of a business should fill a need that the customers want. And if it fills that need, and fills it well, the business will begin to make money.

Robert T. Kiyosaki

#69. If you're constantly making business decisions on behalf of your investors first, ultimately you're going to wear down your other stakeholders. It's going to be potentially hurtful for your employees and your customers and the community you do business with.

Danny Meyer

#70. Dell will participate in tablets and all sorts of client devices. Our main business is helping our customers secure, protect their data and access it from any device they want to.

Michael Dell

#71. The purpose of every business and organization is to get and keep customers.

Shep Hyken

#72. If we take care of the customers and associates and grow the business, Wall Street will be pleased.

Lee Scott

#73. Until you understand your customers - deeply and genuinely - you cannot hope to serve them

Rasheed Ogunlaru

#74. The laws of business physics have been broken in terms of how many customers you can acquire and how fast. No one in history has ever acquired 450 million customers in the same amount of time that WhatsApp did.

Ben Horowitz

#75. The need to engage businesses and decision makers with customers can only increase in importance, and as it does, the market research industry must recognise that engagement is a facet of what we do.

Alex Johnston

#76. Customer conversion is dependent on the right customer conversation

Rasheed Ogunlaru

#77. avoid the common business pitfall of making business decisions based on the company's skill set rather than on the customers' needs and desires.

Jeofrey Bean

#78. The ultimate profit from all of my businesses is to be happy and to make all of the customers happy.

Debasish Mridha

#79. Our focus is our customers' success. At the end of the day, if your customers are successful, they will also be satisfied. But satisfaction is not success. In today's business environment, and certainly in tomorrow's, mistaking one for the other can be fatal.

Rob Bernshteyn

#80. Who are we, and how do we relate this idea in a way that's meaningful to our customers and the values they hold dear?

In other words, one must define something meaningful. To do that, one must identify to whom this must be meaningful.

David Brier

#81. Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.

Jeffrey Gitomer

#82. Raising the minimum wage allows business people to stop thinking about workers simply as costs to be cut and allows you to start thinking about workers as customers to be cultivated.

Nick Hanauer

#83. Those activities which are not based numbers, Which are based on humans(Customers and Employees) is known as business. Numbers will ultimately increase if humans are happy who are involved.

Rakesh Wadhwani

#84. If you work for and eventually lead a company, understand that companies have multiple stakeholders including employees, customers, business partners and the communities within which they operate.

Don Tapscott

#85. No matter how much we tweet, blog and post, nothing in business is as powerful as actual face time with prospective business partners and customers.

Jay Samit

#86. We're very much in the people business in that there are two important groups you have to work with: customers and employees.

Fred DeLuca

#87. We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.

Jeff Bezos

#88. Customers are human and humans can view situations in unexpected ways.

Marilyn Suttle

#89. You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.

Fred DeLuca

#90. Those activities which are not concerned with numbers, but which are concerned with humans(Customers and Employees) is known as business. Numbers will ultimately increase if humans are happy who are involved in.

Rakesh Wadhwani

#91. To prosper soundly in business, you must satisfy not only your customers, but you must lay yourself out to satisfy also the men who make your product and the men who sell it.

Harry Bassett

#92. When I was born, my father owned a business called a 'reading circle'; folders containing an assortment of magazines were lent to customers for one week, then recollected and lent out again. The older the folder, the lower was the fee. This was a flourishing branch of industry.

Reinhard Selten

#93. Customers must trust an organisation and its people.

Tom Farmer

#94. You can bring tremendous value to your business, your customers, and yourself by becoming proficient at bringing in new business.

Mike Weinberg

#95. Technology is something we buy to sell to the customers. Ericsson, Nokia and IBM do technology for a living, so let's give it to them because they know best. It has made the business model of Bharti very, very sustainable.

Sunil Mittal

#96. At a lot of companies founded on principles, the notion of making money is almost antithetical to the ethos of the place. From the very beginning, our business has existed to meet the needs and desires of multiple constituencies: customers, team members, vendors, shareholders, the community.

John Mackey

#97. I have to admit that business-type thoughts do sneak into my head: I hope our customers pay us, I hope this stuff is decent, I hope we get it done on time. The little additions and subtractions that one has to do. Take sales, take costs and try to get that big positive number at the bottom.

Bill Gates

#98. Massachusetts led the nation passing the first state minimum wage a century ago in June 1912, and with passage of an $11 state minimum wage ... will be leading the nation again with a wage floor that is good for business, good for customers and good for our economy.

Holly Sklar

#99. By making offers Modular, the business can create and improve each offer in isolation, then mix and match offers as necessary to better serve their customers. It's like playing with LEGOS: once you have a set of pieces to work with, you can put them together in all sorts of interesting ways.

Josh Kaufman

#100. Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

Jeffrey Gitomer