Customer Service Business Quotes

#1. Whether you sell hamburgers or computers, we're all in the customer service business. Our goal must be to exceed our customers' expectations every day.

Dave Thomas

#2. We're in the Customer Service business - we just happen to provide airline transportation.

Colleen Barrett

#3. hated the British business culture which I saw as slow, bureaucratic, cumbersome, lacking customer service, lacking initiatives.

Elisabeth Marx

#4. The longer you wait, the harder it is to provide outstanding customer service.

Bill Davidow

#5. In this day and age, it is the business that knows how to woo and win the hearts of its customers that will eventually win their pockets.

J. N. HALM

#6. The purpose of every business and organization is to get and keep customers.

Shep Hyken

#7. Until you understand your customers - deeply and genuinely - you cannot hope to serve them

Rasheed Ogunlaru

#8. Customer conversion is dependent on the right customer conversation

Rasheed Ogunlaru

#9. Immerse yourself in the customer's world and get to know their struggles and triumphs inside out.

Dane Brookes

#10. It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while.

Napoleon Hill

#11. Even your most loyal customers always have a choice about where to take their business.

Marilyn Suttle

#12. While paying attention to positive and negative feedback is very important, it is not enough. What also matters is acknowledging and responding to this feedback. This is how you nurture your relationship with your audience.

Cendrine Marrouat

#13. Customers are human and humans can view situations in unexpected ways.

Marilyn Suttle

#14. For every dilemma, find at least three or four possible solutions. The creative process leads to better results.

Marilyn Suttle

#15. Any investment in sales training is an investment in your own gross profits.

Roy H. Williams

#16. 67% of all shoppers intend to return home with the item they are shopping for, but that only 24% actually do so.

Roy H. Williams

#17. Those who deal with customers on a regular basis should be circumspect whenever they open their "traps." It is better not to say anything at all than to say, and later, pay!

J. N. HALM

#18. When you put yourself in the customer's shoes and begin your dialog from there, an immediate connection develops that stems beyond basic commerce and encourages loyalty.

Steve Maraboli

#19. Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and position your business to reap the benefits of good customer service.

Susan Ward

#20. It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.

Gary Vaynerchuk

#21. The goal as a company is to have customer service that is not just the best, but legendary.

Sam Walton

#22. The most successful businesses have leaders that see the correlation between customer service and sales ... not as separate departments, but as complimentary components for growth.

Steve Maraboli

#23. Cater to your customers' lifestyles. It will create instant rapport and a lasting sense of I belong here.

Marilyn Suttle

#24. Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.

Paul Clitheroe

#25. People do not want more noise in their social media streams. They want entertainment, uplifting conversations, and products that last. Most importantly, they want to be taken seriously.

Cendrine Marrouat

#26. A business that is not in love with its customers, but only the money they bring, should not expect love back.

J. N. HALM

#27. Service is not something you do. It is something you are.

Stella Payton

#28. Your customers are responsible for your company's reason for existing.

Marilyn Suttle

#29. Great customer service is not just one part of your business, it should be in every part of your business!

Tom Kenemore

#30. Anything a customer can do for themselves is where service stops and relevance begins.

Jim Blasingame

#31. Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.

John Caudwell

#32. Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.

Marilyn Suttle

#33. After each customer interaction, notice if you gave them a "happy to see you" kind of experience.

Marilyn Suttle

#34. Connectivity doesn't just mean you get a lot more chances to deliver messages about customer service and pricing plans. This isn't one-sided. It enables people to talk back.

James Murdoch

#35. Our customers are not our competitors. We compete for them, not with them.

T Jay Taylor

#36. The fate of your company is in the hands of your people. Train them well.

Roy H. Williams

#37. My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His contribution to business, the economy, and society at large can never be underscored enough.

Kumar Mangalam Birla

#38. Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.

Arthur Levitt

#39. It takes just a step to meet a potential customer!

Ernest Agyemang Yeboah

#40. Friendly makes sales - and friendly generates repeat business.

Jeffrey Gitomer

#41. Make your customers comfortable and they will give you their lives.

Paul Orfalea

#42. The way you react to challenging situations will say a lot about you. Actually, it will make or break your business.

Cendrine Marrouat

#43. If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.

Jim Rohn

#44. Don't just be everywhere, be everywhere that your clients are, where you matter most.

Bernard Kelvin Clive

#45. Customer service will become the primary value added function of every business.

Bill Gates

#46. Customer service shouldn't just be A department, it should be the entire company.

Tony Hsieh

#47. Capitalize on charm by continually captivating your customer.

Ryan Lilly

#48. Customers, like spouses, can be at your beck and call if you give them what they need, when they need it and how they need it. Massage their ego and you have them by the heart.

J. N. HALM

#49. When you're busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.

Marilyn Suttle

#50. He is Your Customer, the Reason behind Your Customs.

Vineet Raj Kapoor

#51. If you take the approach of "earning" your customers' business every day and treating them well, they're less likely to try someone else.

Marilyn Suttle

#52. How you think about your customers influences how you respond to them.

Marilyn Suttle

#53. Every business is a service business. Does your service put a smile on the customer's face?

Philip Kotler

#54. Truth builds trust.

Marilyn Suttle

#55. When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.

Marilyn Suttle

#56. With businesses, you go to the same places because you like the service, you like the people and they take care of you. They greet you with a smile. That's how people want to be treated, with respect. That's what I tell my employees.. customer service is very important.

Magic Johnson

#57. Customer service is all about FEELINGS! I am of the opinion that customer service is actually FEELINGS MANAGEMENT.

J. N. HALM