Customer Comes First Quotes

#1. At IBM everybody sells! Every employee has been trained to think that the customer comes first - everybody from the CEO, to the people in finance, to the receptionists, to those who work in manufacturing.

Buck Rodgers

#2. The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

Kerry Stokes

#3. My first customer was a lunatic. My second had a death wish.

Karl Benz

#4. If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

Ray Kroc

#5. My first customer is myself. When I tell a story I like, I can sleep easy. I'm sorry when audiences don't like it, but I have no choice.

Lina Wertmuller

#6. I found it very helpful not to do the venture round. Instead, I started with very little money, a few thousand dollars, and I did every job myself. I was the first photographer. I was the first customer service rep. I was the first online marketing person.

Jon Oringer

#7. Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a promise the brand made in the first place. You can't see it but it's happening, daily.

Seth Godin

#8. The first step in exceeding your customer's expectations is to know those expectations.

Roy H. Williams

#9. The first step to a solid market analysis is a detailed profile of your customer base.

Michael Colt

#10. Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.

Ed Robertson

#11. Waiter: "Tea or coffee, gentlemen?" First customer: "I'll have tea." Second customer: "Me too - and be sure the glass is clean!" (WAITER EXITS, RETURNS) Waiter: "Two teas. Which one asked for the clean glass?

Leo Rosten

#12. If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works.

Herb Kelleher

#13. First and foremost, there is a difference between being perceived as an expert and being one. In the context of business, the former is what sells product and the latter, relative to your "minimal customer base," is what creates good products and prevents returns.

Timothy Ferriss

#14. our first customer, a gray-haired woman in bifocals and

Gillian Flynn

#15. How could anyone be so stupid as to trust a trader? The best thing I could do was pretend to others at Salomon that I had meant to screw the customer. People would respect that. That was called jamming. I had just jammed bonds, albeit unknowingly, for the first time. I had lost my innocence.

Michael Lewis

#16. Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.

Paul Clitheroe

#17. The first person a customer speaks with has the greatest impact on that customer's impression of Safeway.

Steven Burd

#18. Sell (service or product) as if you are buying it, convince yourself first that, it is worth buying..
It is very simple; u 'cannot' convince someone till the time you're not convinced

Honeya

#19. The Customer isn't always right. Sometimes the customer is an asshole. That's the first rule of retail.

Kelly Link

#20. We have a constantly-changing portfolio of social media experiments. The first time we tried applying social technologies in a customer service department it became the most productive department in the company.

Sandy Carter

#21. Auctomatic was a compressed start-up experience, going from start to launch to acquisition in under a year. We spent a long time building the product before getting our first customer, whereas with Stripe we made sure we had paying customers from the very start.

John Collison

#22. We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.

Jeff Bezos

#23. In 2000, when my partner Ben Horowitz was CEO of the first cloud computing company, Loudcloud, the cost of a customer running a basic Internet application was approximately $150,000 a month.

Marc Andreessen

#24. Everyone talks about building a relationship with your customer. I think you build one with your employees first.

Angela Ahrendts

#25. The customer always comes first.

Rajen Jani

#26. The first thing he noticed was that Las Vegas seemed to have invented a new school of functional architecture, 'The Gilded Mousetrap School' he thought it might be called, whose main purpose was to channel the customer-mouse into the central gambling trap whether he wanted the cheese or not.

Ian Fleming

#27. I remember back in the early days of Microsoft that from the day that you decided that you were just going to put out an ad to a customer - and all you were usually able to tell them was that a new product was available - it was about nine months before you could actually reach the first customer.

Gabe Newell

#28. Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable.

Jeffrey Gitomer

#29. I learned from my first restaurant: Make customers happy, make sure the customer comes back again. And automatically, success has followed me.

Nobu Matsuhisa

#30. The successful salesperson cares first for the customer, second for the products.

Philip Kotler

#31. I remember my first job, when I was working in a retail store down there, growing up in Laurel, Mississippi. I was making, like, $2.15 an hour. And I was taught how to responsibly handle those customer interactions.

Marsha Blackburn

#32. The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons.

Leonard L. Berry