Top 34 Satisfaction Customer Quotes
#1. Unless you have 100% customer satisfaction, you must improve.
Horst Schulze
#2. Caelum goes: "There have been studies done on this topic, gentlemen. You could wager a bet and look it up." Caelum always talks like someone's dad when he's high.
Tiffanie DeBartolo
#3. In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance ... you thrive on that.
Bill Gates
#4. Authentic marketing is not the art of selling what you make but knowing what to make. It is the art of identifying and understanding customer needs and creating solutions that deliver satisfaction to the customers, profits to the producers and benefits for the stakeholders.
Philip Kotler
#6. I think I've done a good job in the industry from the standpoint of employee morale and customer satisfaction, and as an innovative thinker in tech.
David Duffield
#7. This extravagant dwelling, as domineering as it was distant, brought home to me the intimateconnection between tyranny and abstraction, and put me in mind of John Berger's observation that "abstraction's capacity to ignore what is real is undoubtedly where most evil begins."
Michael Jackson
#8. IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER.
Brian Tracy
#9. We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per 100,000 passengers carried. So you're not just getting low fares, you're also getting wonderful customer service.
Herb Kelleher
#10. There's only one thing that matters, CUSTOMER SATISFACTION
Raphael
#11. By late-2000 Wal-Mart's losses were running in excess of £150 million a year in Germany from its 95 stores, and the company was ranked bottom of all retailers in Germany in an annual customer satisfaction survey.
Nigel F. Piercy
#12. Well, strategy. The competitive landscape. Morale. The dynamics of the executive team. Top performers. Bottom performers. Customer satisfaction. Pretty much everything that has a long-term impact on the success of the company. Stuff you just can't cover in weekly or monthly meetings.
Patrick Lencioni
#13. All of management's efforts for Kaizen boil down to two words: customer satisfaction.
Masaaki Imai
#14. If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?
Michael Dell
#15. Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?
Brian Tracy
#16. Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.
Paul Clitheroe
#17. The Malcolm Baldrige National Quality Award, which highlights customer satisfaction, workforce empowerment, and increased productivity, has come to symbolize America's commitment to excellence.
William J. Clinton
#18. As a customer's man, his best brokerage work was securing the old age of his clients: time for them to do what they wished.
Edward Hoagland
#19. The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn.
Patrick Fitzgerald
#20. Our customers are not our competitors. We compete for them, not with them.
T Jay Taylor
#21. We're improving and taking our levels of customer satisfaction higher and higher ... Our customers are happier than they were before.
Ralph De La Vega
#22. many companies rank low on the customer satisfaction index because their employees are discouraged, disillusioned, and uninspired.
Carmine Gallo
#23. Customer service shouldn't just be A department, it should be the entire company.
Tony Hsieh
#24. Capitalize on charm by continually captivating your customer.
Ryan Lilly
#25. If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow. Jack Welch, former CEO of GE
Anonymous
#26. One, we committed to put about 650 people in the field to focus totally on customer satisfaction.
Sanjay Kumar
#27. Economists report that a college education adds many thousands of dollars to a man's lifetime income - which he then spends sending his son to college.
Bill Vaughan
#28. A customer talking about their experience with you is worth ten times that which you write or say about yourself.
David J. Greer
#29. If your questioning whether something will work or not. Remember that life is an experiment. Don't over analyze just act with heart and passion and move forward in compassion.
Matthew Donnelly
#30. Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction, environmental improvement, customer satisfaction, quality improvement, and safety issues.
Stephen Covey
#31. Some people still hold [the] view that restraints help psychiatric patients feel safe. I've never met a psychiatric patient who agreed.
Elyn Saks
#32. Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction, and cash flow right, you can be sure your company is healthy and on the way to winning.
Jack Welch
#33. Fate has to do with events in history that are the summary and unintended results of innumerable decisions of innumerable men.
C. Wright Mills
#34. What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature added value that increases customer satisfaction and drives positive word of mouth.
Barry Moltz
