Quotes On Service Quality

#1. Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.

Paul Clitheroe

#2. I look at each day as a chance to move one notch above yesterday - whether it's in service quality, delivery, speed, or any other aspect of the business.

Daniel Snyder

#3. We're simple-minded, the team at Hulu, which is, we think if we can obsess over quality and build a better mousetrap, that good things will happen. Users will adopt the service, advertisers will see great value in it, and that's what we're seeing.

Jason Kilar

#4. I have always thought of our Service as an institution, more than any other bureau, engaged in a field essentially of morality
the aim of man to rise above himself, and to choose the option of quality rather than material superfluity.

Freeman Tilden

#5. It is of the utmost importance that our service members are adequately compensated for their duties, and that we offer them a quality of life that will enable them to continue to serve and to live comfortably.

Carl Levin

#6. The quality of your life is directly proportional to the positive effect you have on others' lives.

Chris Matakas

#7. True loyalty is that quality of service that grows under adversity and expands in defeat. Any street urchin can shout applause in victory, but it takes character to stand fast in defeat. One is noise - the other, loyalty.

Fielding H. Yost

#8. Your depth of commitment,
your quality of service,
the product of your devotion
these are the things that count in life.

Scott O'Grady

#9. His treatment of mechanical problems wasn't divorced from the worldly situations in which they arise, and as a result [John Muir's service manual on Volkswagens] is extraordinarily clear and useful. It has a human quality, as well.

Matthew B. Crawford

#10. The purpose of logistics management is to plan and coordinate all those activities necessary to achieve desired levels of delivered service and quality at lowest possible cost.

SATISH C. AILAWADI

#11. In manufacturing, where mechanization and the use of chemical processes are much easier, it is easier to raise productivity than in services. In contrast, by their very nature, many service activities are inherently impervious to productivity increase without diluting the quality of the product.

Ha-Joon Chang

#12. I've spent quality time in the aerospace community, with my service on two presidential commissions, but at heart, I'm an academic. Being an academic means I don't wield power over person, place or thing. I don't command armies; I don't lead labor unions. All I have is the power of thought.

Neil DeGrasse Tyson

#13. A more important antidote to American democracy is American gerontocracy. The positions of eminence and authority in Congress are allotted in accordance with length of service, regardless of quality.

John Kenneth Galbraith

#14. The consumer is getting fed up with shoddy material, poor quality, unsafe products, bad service, weak warranties, lack of adequate information
the whole gamut of such problems.

Virginia Knauer

#15. Pay-for-procedure or fee-for-service reimbursement rewards doctors and hospitals for volume - not keeping patients healthy or being efficiency. Pay-for-Performance is clearly one tool that can change the incentives to reward quality.

Ron Wyden

#16. Every child has a special way of perceiving love. There are five ways children (indeed, all people) speak and understand emotional love. They are physical touch, words of affirmation, quality time, gifts, and acts of service.

Gary Chapman

#17. One study by the Forum Corporation in Boston showed that 70 percent of customers leave because of poor service and only 15 percent because of price or product quality.

Stephen Spinelli Jr.

#18. That the quality of service you render, plus the quantity, plus the mental attitude in which you render it determines the sort of job you hold and the amount of pay you receive. - NAPOLEON HILL

Napoleon Hill

#19. Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

Peter Drucker

#20. Being on par in terms of price and quality only gets you into the game. Service wins the game.

Tony Alessandra

#21. The BBC's television, radio and online services remain an important part of British culture and the fact the BBC continues to thrive amongst audiences at home and abroad is testament to a professional and dedicated management team who are committed to providing a quality public service.

Pauline Neville-Jones

#22. If you want quality service, you have to pay for it. You don't buy into waste. I have great misgivings about the amount of advertising that we see in the health care field, some by hospitals, a lot by drug companies.

Dave Obey

#23. If you give a discount there's a desperation there and I like to substitute desperation with service and real quality. And the desperation goes away.

Geoffrey Zakarian

#24. Quality, service, cleanliness, and value.

Cavett Robert

#25. Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

James Cash Penney

#26. As for opportunities, there is room for improved product quality and better service and raising our technology standard. In addition, we should have a certain share of the global market. However, we should consider new industries, such as resource development.

Liang Wengen

#27. High premiums are being paid today not particularly for quality service or long-term building of a business but rather for making money quickly, getting rich, and getting out. And that's wrong.

Willard C. Butcher

#28. THE 5 LOVE LANGUAGES Words of Affirmation Quality Time Receiving Gifts Acts of Service Physical Touch

Gary Chapman

#29. God's Law of Cause and Effect: Your rewards in life will always be equal to the amount and quality of service rendered, in the long run.

Denis Waitley

#30. Every man gravitates to where he belongs in life, just as surely as water seeks and finds its level. His position is measured precisely by the quality and quantity of the service he renders, plus the mental attitude with which he relates himself to other people ...

Andrew Carnegie

#31. Forbes describes how Daniel Kahneman, a Nobel Prize-winning psychologist, discovered that "people would rather do business with a person they like and trust rather than someone they don't, even if the likeable person is offering a lower quality product or service at a higher price.

Sally Hogshead

#32. Demands for equal financing of sewers, streets, and garbage collection would make more sense than proposals for equal financing of the schools, since some plausible connection may be inferred between the amount of money expended, e.g., for roads, and the quality of service resulting to the taxpayer.

M. Stanton Evans

#33. Even if your company's financial condition can withstand the inefficiency of quality service, your brand likely won't.

Jim Blasingame

#34. Ringing the cash register is not the name of the game. It's only the scorekeeper, and it's not what motivates me. I'm motivated in my business by the compliments I receive about our people, our service, and the quality of our food.

S. Truett Cathy

#35. Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.

W. Edwards Deming

#36. If I had a brick for every time I've repeated the phrase Quality, Service, Cleanliness and Value, I think I'd probably be able to bridge the Atlantic Ocean with them.

Ray Kroc

#37. Don't mistake any of this for altruism ... Fear and greed just doesn't work. If you want to be successful, quality and service just works better.

Larry Ellison

#38. When I left SEIU, we had started this quality public service agenda to say to our members what I think the United Auto Workers learned: that quality is our only job security in the long run.

Andy Stern

#39. The quality of goods and services are always viewed as more important than the compensation.

Sunday Adelaja

#40. Empathy is a quality today that we need more than ever. Throughout his life Jesus showed empathy and care for others on a level never seen before. From him we learn that Gods ways of service to others before obsession with self is the path he wants us to walk on and deep down we know it.

Tim Crawshaw

#41. We are prone to judge success by the index of our salaries or the size of our automobiles rather than by the quality of our service and relationship to mankind.

Martin Luther King Jr.

#42. Quality and service are important, if you want to make a sale. If you want to keep a customer for life, keep your promises.

Heidi

#43. choose their preferred facility according to where the service is located (i.e., vicinity to relatives) rather than based on publicly reported quality information.

Vincent Mor

#44. So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.

Brian Tracy

#45. Vaughan Telecom installers and contractors ensure the highest quality service for data and network cabling in Toronto and GTA area.

Edward Abbey

#46. It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything.

Tom Peters

#47. Government schools can go for decades delivering low-quality services, and what's the result? The people who manage it earn higher pay. It's nearly impossible to fire the incompetents. And, taxpayers, who support the service, are given higher tax bills.

Walter E. Williams

#48. If you do it first class and you don't compromise values, and you don't compromise quality, and you don't compromise service, and you don't compromise cleanliness, then everybody else who is the competitor has got to play catch-up.

Ray Kroc

#49. My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His contribution to business, the economy, and society at large can never be underscored enough.

Kumar Mangalam Birla

#50. five different love languages: quality time, the giving of gifts, acts of service, physical touch, or words of encouragement.

Kate Kennedy

#51. First and most obvious, bring out the three old warhorses of competition - cost, quality, and service - and drive them to new levels, making every person in the organization see them for what they are, a matter of survival.

Jack Welch

#52. The ultimate success of a product or service is 10 percent product quality and 90 percent sales. Nine

Darren Hardy

#53. I think the eyeball is the same, [in] an American or African. The problem is the same, the treatment is the same. Yet why should there be so much variation in quality and in service?

Thulasiraj Ravilla

#54. Agents who have left the Secret Service to join other federal law enforcement agencies report that training in firearms and counterterrorism tactics in those agencies in many cases far exceeds the quality of what the Secret Service offered.

Ronald Kessler

#55. Everything he's learned about the Civil Service tells him that having tea poured for you is one of the ferociously guarded signifiers of rank, like the grade of paintings from the Government Art Collection hung on your office wall, or the quality of your carpet.

Charles Stross

#56. Customers want high-quality food, good service, and good store experience, and most retailers fail to deliver on those.

John Mackey

#57. If someone wants to transmit a high-quality service with no interruptions and 'guaranteed this, guaranteed that,' they should be willing to pay for that.

Edward Whitacre Jr.

#58. If you stand for great service, low prices, superb quality, stylish design and environmental friendliness, you actually stand for nothing.

Josh Linkner

#59. You can simply remember that behavioral expressions of love can be divided into physical touch, quality time, gifts, acts of service, and words of affirmation.

Gary Chapman

#60. I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive.

Tom Ford

#61. We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?

Max De Pree

#62. Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.

Jeffrey Gitomer

#63. Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service.

Liang Wengen

#64. Capitalism is always in danger of inspiring men to be more concerned about making a living than making a life. We are prone to judge success by the index of our salaries or the size of our automobiles, rather than by the quality of our service and relationship to humanity.

Martin Luther King Jr.

#65. Good customers want good quality service. Great customers want it even more.

Ron Kaufman

#66. Quality is more than a promise, it's genuine performance.

Ron Kaufman

#67. Your ability to build a successful sales career is in direct proportion to the quality and quantity of service you render on a daily basis.

Michelle Moore

#68. Without community service, we would not have a strong quality of life. It's important to the person who serves as well as the recipient. It's the way in which we ourselves grow and develop.

Dorothy Height

#69. A tranquil mind, a truth-filled speech, and a body dedicated to service-one who has these three qualities is described as the embodiment of 'Triputi' (the Triple purity). Such a one is the noblest of human beings.

Sathya Sai Baba

#70. It wasn't the reward that mattered or the recognition you might harvest. It was your depth of commitment, your quality of service, the product of your devotion - these were the things that counted in life. When you gave purely, the honor in giving, and that was honor enough.

Scott O'Grady

#71. CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.

Marcus Buckingham

#72. Perhaps the rebuilding of the body and spirit is the greatest service derivable from our forests, for what worth are material things if we lose the character and quality of people that are the soul of America?

Arthur Carhart

#73. When you're out of quality, you're out of business.

Phil Crosby