Quotes About Good Customers

#1. Good customers are an asset which, when wellmanaged and served, will return a handsome lifetime income stream for the company.

Philip Kotler

#2. Good customers want good quality service. Great customers want it even more.

Ron Kaufman

#3. EBay is a great company. There are a lot of good assets and good customers, and the U.S. people love it.

Jack Ma

#4. Sure, we loaned money to build hotels and casinos in Las Vegas. So what? Las Vegas borrowers were good customers.

Jimmy Hoffa

#5. You must fire bad customers just as you would fire a bad employee. If you do not get rid of your bad employees, the good employees will leave. If I do not fire bad customers, not only will my good customers leave but many of my good employees will leave as well.

Robert Kiyosaki

#6. I think it's in my mind, and it's driven me my entire life, and it is to offer customers tasteful clothes at good value, meaning it lets the world - or more of the world - afford to dress well.

Mickey Drexler

#7. Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself.

Jim Rohn

#8. Image perception makes a big difference. That's one of the things I tell entrepreneurs today. Fine, focus on products, focus on customers and all that good stuff - that's necessary. But the image that you project is also key. Don't forget that.

Robert Jordan

#9. When the customer is wrong it is not a good idea to tell them.

Garrison Wynn

#10. Massachusetts led the nation passing the first state minimum wage a century ago in June 1912, and with passage of an $11 state minimum wage ... will be leading the nation again with a wage floor that is good for business, good for customers and good for our economy.

Holly Sklar

#11. Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good.

Ron Kaufman

#12. For me, good service is efficient and discreet; it's that critical balance. As soon as the client sits down, the communication flow has to start. Customers need to feel that the waiters are supervised - that there's a system in place.

Daniel Boulud

#13. Behind that rough facade, customers drank beer and danced, activities that to any good Southern Baptist invoked the Devil himself.

Tom Robbins

#14. Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service.

Liang Wengen

#15. At the expansion stage, it's really easy to lose focus and chase the shiny object, instead of staying focused on what you're good at and the customers that are already successful.

Jim McDonough

#16. Customers want high-quality food, good service, and good store experience, and most retailers fail to deliver on those.

John Mackey

#17. When I started selling air conditioners early on, customers were willing to pay an extra 200 yuan to buy from Suning. Why? Service was good.

Zhang Jindong

#18. It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.

James Sinegal

#19. The customers, mostly well-to-do vacationers with little knowledge of turquoise, were using a standard principle - a stereotype - to guide their buying: expensive = good.

Robert B. Cialdini

#20. There are differences in the businesses themselves, but the fundamentals are the same: give customers a good experience, charge them a reasonable price, listen to them, and treat them with respect.

Ronnie Apteker

#21. When I set up my first restaurant, I was so inspired by Wolfgang Puck, who is also based in L.A. and is now a good friend of mine, and the way he would engage with his customers and greet them personally.

Nobu Matsuhisa

#22. If the Product Is Good, It Will Naturally Attract Customers

Laura Busche

#23. Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

Jeffrey Gitomer

#24. No company in the world would be satisfied with less sales, less customers or less jobs just because it's supposed to be good for the environment.

Karl-Johan Persson

#25. Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.

Ken Blanchard

#26. What is good for our customers is also in the long run good for us.

Ingvar Kamprad

#27. On New York's Palm restaurant: Their steaks are often good, but the
lobsters-with claws the size of Arnold Schwarzenegger's forearms-are as glazed and tough as most of the customers.

Malcolm Forbes

#28. When you are in business for a long time, you go through good times and bad times. When you go through bad times, you learn to control costs, satisfy customers better, satisfy employees better and become more transparent. Therefore, you build character in the company.

N. R. Narayana Murthy

#29. You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.

Jeff Bezos

#30. In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.

Stephen Covey

#31. Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.

Jack Welch

#32. As a GM Goodwrench Service Plus dealer, I understand how good service makes a difference to our customers.

Dale Earnhardt

#33. On the Internet, it's survival of the easiest ... Give users a good experience and they're apt to turn into frequent and loyal customers. But ... it's easy to turn to another supplier in the face of even a minor hiccup. Only if a site is extremely easy to use will anybody bother staying around.

Jakob Nielsen

#34. I think good companies can navigate being public and doing the right things for their customers.

Dan Rosensweig

#35. This is one of the innovator's dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake.

Clayton Christensen

#36. Research on the Internet, research what people say about the vintage stores, look online to see if customer service is good because that's really important. Also to see online what other customers say.

Karen Elson

#37. 500 dollars? Fully subsidized? With a plan? I said that is the most expensive phone in the world. And it doesn't appeal to business customers because it doesn't have a keyboard. Which makes it not a very good email machine.

Steve Ballmer

#38. I smiled into the air the way I smiled when customers unbuckled their belts, and I made my eyes laugh as if everything were some version of a good time.

Miranda July

#39. You don't have to spend a jillion dollars on advertising to get your word out. What matters is that customers have a good experience with your product at every single point of contact.

David Neeleman

#40. Those who are inspired are willing to pay a premium or endure inconvenience, even personal suffering. Those who are able to inspire will create a following of people - supporters, voters, customers, workers - who act for the good of the whole not because they have to, but because they want to.

Simon Sinek

#41. Show (don't tell) your customers that you have good quality by actually delivering fresh coffee and tea. Intelligent people are active recipients of information, and prefer to reach conclusions by themselves.

Jerry Baldwin

#42. In general, organizations are afraid to fire customers, no matter how unreasonable. This is a mistake. It's good for you.

Seth Godin

#43. Preparation is good, but customers need results.

Ron Kaufman

#44. Banks will have to win the confidence of their customers through fair dealing, making good loans, and remaining financially healthy.

Ben Bernanke

#45. Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

J. Willard Marriott

#46. Competition is good because we need to educate customers, and Ozon.ru itself will not be able to do it.

Maelle Gavet

#47. The Internet means everything to everybody and it's growing by the day. You can't survive as a business, especially a small business, without having some form of good Internet presence; whether you're a shop or it's a showcase or just a way to talk to your customers.

Theo Paphitis

#48. The difference is that raving fans, unlike satisfied customers, become part of your sales force. They tell friends, family and co-workers about your services and your products. And, of course, good things will happen!

Mac Anderson

#49. The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!

Susan Ward

#50. You need three things to create a successful startup: to start with good people, to make something customers actually want, and to spend as little money as possible.

Paul Graham

#51. The goal should be to build a sustainable lifestyle business that does good for employees and customers - and that steadily builds wealth.

Vivek Wadhwa

#52. Customers want good value, but they care more than ever how food and clothing products are made.

Stuart Rose

#53. Conducting your business in a socially responsible way is good business. It means that you can attract better employees and that customers will know what you stand for and like you for it

M. Anthony Burns

#54. The fact is that surveys which media people openly admit to show that fewer than twelve percent of their customers believe they're doing a good job, while the average profit margin in television is in the neighborhood of eighty percent.

L. Neil Smith

#55. Thermostats are made by very large companies with no incentive to innovate. Their customers are contractors or HVAC wholesalers, not consumers. So why spend to make them better? It's a good business.

Tony Fadell

#56. Core competence, as it is used by many managers, is a dangerously inward-looking notion. Competitiveness is far more about doing what customers value than doing what you think you're good at.

Clayton Christensen

#57. I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.

Sam Walton

#58. There are lots of things about Amazon for which they deserve credit. They're innovative. There are lots of very, very happy Amazon customers. I'm not here to dispute that Amazon has been personally good for me or to say that they haven't been, so far, good to their customers.

Scott Turow

#59. It all comes back to the basics. Serve customers the best-tasting food at a good value in a clean, comfortable restaurant, and they'll keep coming back.

Dave Thomas

#60. We also provide a lot of services with our consulting group that allow people to take maximum advantage of the Net economy. Those all seem to resonate with customers and are providing a good strong base going forward.

Jim Barksdale

#61. What I've become good at is bringing things that aren't necessarily mainstream to the mainstream. What I did see on Twitter was a potential for mass publication; it's a mainstream consumer broadcasting device. It transforms customers and companies. You have to be transparent or you fail.

Ashton Kutcher

#62. When starting a new business, people get blinders on. They have an idea, they stick to the idea, but they don't test it or check with their potential audience to see if this is a good idea. It happens all the time. Talk to your customers, see what they like and what you can change or not change.

JJ Ramberg

#63. There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.

Jeff Bezos

#64. We also had good software in the key categories and more focus on the gameplaying capability, so more of the marketing effort was targeted at game customers.

Trip Hawkins

#65. If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Plan A, we didn't wait for the consumers to tell us.

Stuart Rose