Top 38 Great Customer Quotes
#1. Providing great customer service is the most natural activity in the world. It's fun to help others because it feels good.
Kevin Stirtz
#2. It was easy for me in my bathrobe to provide really great customer service. As an introvert, it's really much easier to do than when standing in a retail store.
Sophia Amoruso
#3. Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It's great "customer service," except that you can never get out of the store.
Mark Steyn
#4. Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
Tony Hsieh
#5. It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them.
David Yu
#6. Great customer service is not just one part of your business, it should be in every part of your business!
Tom Kenemore
#7. The best time to do great customer service is when a customer is upset.
Seth
#8. The objective.. is to achieve a comfort level between the cook/artist/performer and the customer/viewer/diner. And if we can achieve that, and the customers are happy and the cooks are happy, then we have a great experience.
Mario Batali
#9. Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.
Kevin Stirtz
#11. The salesman thanks the customer for patronizing his shop and asks him to come again. But the socialists say: Be grateful to Hitler, render thanks to Stalin; be nice and submissive, then the great man will be kind to you later too.
Ludwig Von Mises
#12. We give great value for our franchisees: They can build a store for well under $200,000. And we have extremely simple operating systems. The preparation is mostly done in front of the customer. That simplicity is really what attracts our Subway franchise. You see it, and you can do it.
Fred DeLuca
#13. You can get an awful lot of effects into the customer's mind for a great deal less time and money in radio than you can in television.
Harry Shearer
#14. I have a three-legged milk stool in my office perched on top of a cabinet. It is a great symbol for how to succeed in business. There are three legs: Take care of the customer, have a little fun, make a little money. If you don't do that, it doesn't work, but if you do, it comes together easily.
Larry H. Miller
#15. Business is war and your past clients and customer's great online reviews are your elite soldiers in battle.
Tom Kenemore
#16. If you're not trying to do something better, then you're not focused on the customer and you'll miss the possibility of making your business great.
Jonathan Ive
#17. Eighty percent of all cultures are the same, it is the 20% that make a culture unique and slam dunks the brand promise to the customer.
Curt Coffman
#18. The other thing that I love too is the enthusiasm of the QVC customer. She loves fashion, she loves looking great, and she loves discovering something new.
Brad Goreski
#19. a great publicity is a high way to remote customers and a universal key to the gate of ignorance
Ernest Agyemang Yeboah
#20. CUSTOMER: I'd like to buy this audiobook.
BOOKSELLER: Great.
CUSTOMER: Only, I don't really like this narrator.
BOOKSELLER: Oh.
CUSTOMER: Do you have a selection of narrators to choose from? Ideally, I'd like Benedict Cumberbatch
Jen Campbell
#21. CUSTOMER:Will you be open so I can buy the new Harry Potter book?
BOOKSELLER: Yep, we're having a midnight opening.
CUSTOMER: Great! What time?
Jen Campbell
#22. If it is your assignment to write copy for a product or service that you really don't have a feel for, then you have a great deal of studying to do to make sure you understand who your customer is and what motivates him or her.
Joseph Sugarman
#23. A great brand is a promise, a compact with a customer about quality, reliability, innovation, and even community. And while the concept of brand is intangible, brand equity is far from it.
Stephen B. Shepard
#24. Great entrepreneurs are often great listeners and they can spot patterns and pick up on small details in customer stories.
Alexander Osterwalder
#25. I think like a Silicon Valley entrepreneur. Failure is a great teacher. At the same time, you must remember, success will never last ... Whether it's tech or fashion, it must be for the customer.
Tadashi Yanai
#27. Publishing a book is great. Dropping a lame pitch on a potential customer and STILL racking up a book sale? Priceless. Or 8 bucks--whichever works best.
Tevin Hansen
#28. Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.
Jim Bush
#29. I feel I'm able to serve my customer by knowing what she or he wants. One of the ways I'm able to do this is through my website, and email: people give me great ideas, tell me what they want, what they don't want. It's really instrumental, and helps me stay in touch with people.
Kathy Ireland
#30. Companies are bought for their revenue, customer base, technology, or people. A few great companies offer all of these, but any valuable business offers one.
Margaret Heffernan
#31. Most customer service people are great. It's that one customer service person from hell that drives me crazy!
Jon Jones
#32. It takes great salesmanship to convince a customer to buy something from you that isn't built or isn't finished.
Fred Wilson
#33. In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
Jeff Bezos
#34. What you can do is ask: 'What is the value to the customer? What are they willing to pay for?' Then, deliver great products and services.
Greg Brenneman
#35. I thought a company that provides mutual-fund information could be a great business, because you could construct an effective moat by building large financial databases and customer lists and a strong brand name.
Joe Mansueto
#36. My father was and is a great father. My father always wanted to do stand-up. He wanted to be an actor. But instead he did two jobs. He did customer service at a hospital and he worked as a waiter at night. He pretty much sacrificed everything for his daughters.
Sherri Shepherd
#37. I worked at Sears in the Woodfield Mall as a gift wrapper. I'm actually a great gift wrapper, and the customers were so nice to me. I was only 16, and eventually Sears put me in customer service because I was so friendly.
Sherri Shepherd
#38. In the marketplace, small businesses are the face and voice of humanity, which provides them with a great advantage in the Age of the Customer.
Jim Blasingame
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