Top 100 Service Culture Quotes
#1. Half of the future is buried in the past. That was the prevailing Service culture. Hence
Mick Herron
#2. A service culture doesn't happen by accident. The company is always a reflection of the person at the helm. Their attitude, their values, and their commitment to service excellence will drive the actions of others in the organization. Always has ... always will.
Mac Anderson
#3. Culture's essential service to a religion is to destroy intellectual idolatry, the recurrent tendency in religion to replace the object of its worship with its present understanding and forms of approach to that object.
Northrop Frye
#4. The culture and civilization of the White man are essentially material; his measure of success is, "How much property have I acquired for myself?" The culture of the Red man is fundamentally spiritual; his measure of success is, "How much service have I rendered to my people?
Ernest Thompson Seton
#5. Only a well-oiled machine runs smoothly.
Ron Kaufman
#6. The true measure of what you put in, is what's received on the other end.
Ron Kaufman
#7. The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us.
Debbi Fields
#8. One-year enlistment had proven problematic since the troops were scheduled to rotate out of the army just when they had begun to internalize the discipline of military service and became reliable soldiers.
Joseph J. Ellis
#9. hated the British business culture which I saw as slow, bureaucratic, cumbersome, lacking customer service, lacking initiatives.
Elisabeth Marx
#10. Plans turn promises into results and dreams into realities.
Ron Kaufman
#11. Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
Tony Hsieh
#12. If they're going to remember the problem, make sure they remember it fondly.
Ron Kaufman
#13. To reform the Secret Service, the agency needs a director from outside the agency who will be immune from that culture and not beholden to entrenched bureaucrats within the agency.
Ronald Kessler
#14. The American culture promotes personal responsibility, the dignity of work, the value of education, the merit of service, devotion to a purpose greater than self, and at the foundation, the pre-eminence of family.
Mitt Romney
#15. If your customers are demanding, be thankful.
Ron Kaufman
#16. If you're always doing what you've always done, you'll never see (or become) what you could be!
Ron Kaufman
#17. If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
Ron Kaufman
#18. When your staff are 'information-rich', their information can make you rich!
Ron Kaufman
#19. No one ever delighted a customer by being 'good enough'.
Ron Kaufman
#20. If we don't take care of our customers, someone else will.
Edgar Mitchell
#21. When only a little can be done, doing it becomes the greatest you can do.
Ron Kaufman
#22. When you're out of quality, you're out of business.
Phil Crosby
#23. Always be kind in your heart, spirit and mind.
Ron Kaufman
#24. Procrastination is the beginning of poor performance.
Ron Kaufman
#26. Customer service shouldn't just be A department, it should be the entire company.
Tony Hsieh
#27. If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
Ron Kaufman
#28. When women are restricted from the service of God in any capacity, the Church is mistakenly allowing an imperfect male-dominated ancient culture to drive our understanding and practice of Christ's redeeming work, instead of Jesus Christ and the whole of the Scriptures.
Sarah Bessey
#29. If you want to interest people, make them think. If you want to inspire people, make them feel.
Ron Kaufman
#30. Challenge your own status quo - before someone else does.
Ron Kaufman
#31. You can't stop change. Don't let it stop you.
Ron Kaufman
#32. Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good.
Ron Kaufman
#33. What you did in the past is how you got to today. What you do today is how you will get to the future.
Ron Kaufman
#34. When something needs to be improved, take your medicine - fix it.
Ron Kaufman
#35. Good customers want good quality service. Great customers want it even more.
Ron Kaufman
#36. If your customers have to ask you for it, you haven't been thinking far enough ahead.
Ron Kaufman
#37. The right measure is not how many customers you've got, but how closely you hold them.
Ron Kaufman
#38. The bottom line is a by-product of taking care of your main product - your customers.
Ron Kaufman
#39. Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.
Ron Kaufman
#40. Don't let high-speed completely replace high-touch. Your customers may appreciate both.
Ron Kaufman
#41. It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while.
Napoleon Hill
#42. If you only give back what you get from other people, you're not giving as much as you can.
Ron Kaufman
#43. There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better.
Ron Kaufman
#44. Be the exception to the rule. It's the surest way to become exceptional.
Ron Kaufman
#45. She was torn between her customer service training and her youthful certitude.
Bill Bryson
#46. Youth must refrain from ungrateful questioning of governmental mandates ... Instead, they must dedicate themselves to study, work and military service, should learn to think and act as a mass.
Ernesto Che Guevara
#47. Selfless acts are a source of profound meaning for your self and your life.
Ron Kaufman
#48. Quality is more than a promise, it's genuine performance.
Ron Kaufman
#49. The shelter of excuses has a leaky roof.
Ron Kaufman
#50. If you were a customer, would you come back to buy your products or services?
Ron Kaufman
#51. Always do what you can do instead of worrying about what you can't.
Ron Kaufman
#52. The first step to delighting your customers is being there when they need you.
Ron Kaufman
#53. Culture wants to sexualize us; church, it seems, wants to desexualize us. In the end, women are left staring in the mirror and wondering if our skirt is too short for Sunday service.
Pam Hogeweide
#54. If you want to be the best, find the best in others.
Ron Kaufman
#55. Let your imagination soar. What you can do for customers is more than you see today.
Ron Kaufman
#56. I feel sometimes constrained by the expectation that the work should be solely political. I try to create a type of work that is at the service of my own set of criteria, which have to do with beauty and a type of utopia that in some ways speaks to the culture I'm located in.
Kehinde Wiley
#57. My parents taught me service - not by saying, but by doing. That was my culture, the culture of my family.
Alice Walker
#58. Customer service is not a department, it's everyone's job.
Ken Blanchard
#59. Words not kept break more than a promise.
Ron Kaufman
#60. The customer is the final inspector.
Steve Jobs
#61. Focus not on who you are, but on what you can do for others.
Ron Kaufman
#62. There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
Ron Kaufman
#63. Preparation is good, but customers need results.
Ron Kaufman
#64. The easier it is to do something, the harder it is to change the way you do it.
Steve Wozniak
#65. A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
Ron Kaufman
#66. We are force-fed beliefs through incessant advertisements by a culture that ceaselessly fosters our conformity to values which are of no service to the individual.
Chris Matakas
#67. A great leader makes what is visible in their mind, visible to all.
Ron Kaufman
#68. Service is the ultimate edge. Keep it sharp.
Ron Kaufman
#69. I think challenge for Facebook is to develop a culture that has the advertiser and the ad service be as strong a part of their culture as the user obsession is.
Jason Kilar
#70. Are you moving forward, or just moving?
Ron Kaufman
#72. Are people being the least you expect of them, or the best they expect themselves to be?
Ron Kaufman
#73. No company has a permanent consumer franchise. No one has the only game in town. The never-ending cycle of destruction and change inherent in a capitalist economy always provides new opportunities for those with determination, goals and concentration.
Harvey MacKay
#74. Making an honest mistake is acceptable. Failing to fix it is not.
Ron Kaufman
#75. The starting point is always now. The end is up to you.
Ron Kaufman
#76. Employees are the key to your success with customers. Treat them well!
Ron Kaufman
#77. If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
#78. Culture is any and all human effort and labor expended upon the cosmos, to unearth its treasures and its riches and bring them into the service of man for the enrichment of human existence unto the glory of God.
Henry R. Van Til
#79. Say it with words. Show it with action.
Ron Kaufman
#80. Always trust people and they may let you down. Always distrust people and you have let them down.
Ron Kaufman
#81. Your customers get better when you do.
Bill Gates
#82. Preparation clears a pathway for success.
Ron Kaufman
#84. Be the mirror in which people admire their true potential.
Ron Kaufman
#85. Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
Ron Kaufman
#86. Things that are obvious don't need to be talked about. Things that are missing, do.
Ron Kaufman
#87. Culture matters. Of course, if physicians are rewarded or penalized for their service and results, the culture will change. But the key values we doctors are being pressed to embrace are humility, teamwork, and discipline.
Atul Gawande
#88. Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Ron Kaufman
#90. I ask the educational system, the parents, the church, and pillars of the community to help shape a new culture of honesty, patriotism, respect, discipline and service for young Filipinos.
Gloria Macapagal-Arroyo
#91. Companies that were paying attention understood they were witnessing the birth of the "self-directed consumer", because the internet and all the other tools for the flat world had created a means for every consumer to customize exactly the price, experience, and service he or she wanted.
Thomas L. Friedman
#92. The service of philosophy, of speculative culture, towards the human spirit, is to rouse, to startle it to a life of constant and eager observation.
Walter Pater
#93. Constant acts of goodness are worth far more than rare acts of greatness.
Ron Kaufman
#94. Q: When you are already in the lead, how do you to stay ahead?
Ron Kaufman
#95. Every service problem is as an opportunity to show you care.
Ron Kaufman
#96. Tend your own garden: savor the blossoms, trim the weeds.
Ron Kaufman
#97. Without commitment, no price will be low enough. With commitment, no price will be too high.
Ron Kaufman
#98. Passion isn't always available. The committed get things done even without it.
Ron Kaufman
#99. So it comes down to scarcity, one product or service having qualities you won't find everywhere or ideally, anywhere. It's the job of every brand to seek that out as their standard, their stamp.
David Brier
#100. What does your product really mean to the people who buy it?
Ron Kaufman
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