Top 34 Quotes On Service Marketing
#1. In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
Jeff Bezos
#2. The fate of your company is in the hands of your people. Train them well.
Roy H. Williams
#3. Engagement is shaped by the interpretation of its intentions. In order for social media to mutually benefit you and your customers, you must engage them in meaningful and advantageous conversations, empowering them as true participants in your marketing and service efforts.
Brian Solis
#4. In conversation marketing, you're providing a service, a continuing dialogue whose course through the Web is unknown. The more value it adds to the ecosystem, the more it will be shared, amplified and celebrated.
John Battelle
#5. Ninety percent of the success of any product or service is its promotion and marketing.
Mark Victor Hansen
#6. Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
Arthur Levitt
#7. So it comes down to scarcity, one product or service having qualities you won't find everywhere or ideally, anywhere. It's the job of every brand to seek that out as their standard, their stamp.
David Brier
#8. At the end of the day, if you have a great product and service paired with the wrong pricing strategy / business model, you don't have a business.
Richie Norton
#9. The guerrilla is obsessed with benefits. Whenever offering a product or service, she focuses on how it will benefit the consumer and builds everything - the product, the delivery, the marketing - around that benefit.
Jay Conrad Levinson
#10. Service Marketing delivers when great communication meets great service design.
Peter Bowman
#11. Customers, like spouses, can be at your beck and call if you give them what they need, when they need it and how they need it. Massage their ego and you have them by the heart.
J. N. HALM
#13. Welcome to a new era of marketing and service in which your brand is defined by those who experience it.
Brian Solis
#15. The balance of power is shifting toward consumers and away from companies The right way to respond to this if you are a company is to put the vast majority of your energy, attention and dollars into building a great product or service and put a smaller amount into shouting about it, marketing it.
Jeff Bezos
#16. Don't just be everywhere, be everywhere that your clients are, where you matter most.
Bernard Kelvin Clive
#17. In this day and age, it is the business that knows how to woo and win the hearts of its customers that will eventually win their pockets.
J. N. HALM
#18. Customer conversion is dependent on the right customer conversation
Rasheed Ogunlaru
#19. I found it very helpful not to do the venture round. Instead, I started with very little money, a few thousand dollars, and I did every job myself. I was the first photographer. I was the first customer service rep. I was the first online marketing person.
Jon Oringer
#20. You have to actively listen to your clients and provide the service they're looking for!
John Di Lemme
#21. The rise of the citizen review site is a sobering development. No longer are you on top of the mountain, blasting your marketing message down to the masses through your megaphone. All of a sudden, the masses are conversing with one another. If your service or product isn't any good, they'll out you.
David Pogue
#22. 92% of respondents reported that a positive recommendation from a friend,
family member, or someone they trust is the biggest influence on whether they buy a product or service.
Paul M. Rand
#23. 67% of all shoppers intend to return home with the item they are shopping for, but that only 24% actually do so.
Roy H. Williams
#25. I want to change how women think of and feel about marketing. It not only helps women get the results they want, but marketing brings out our best human attributes: true listening, compassion, honesty, and a spirit of service.
Marie Forleo
#27. Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.
Richard Branson
#28. We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
Tony Hsieh
#29. Remarkable marketing is the art of building things worth noticing right into your product or service. Not slapping on marketing as a last-minute add-on, but understanding that if your offering itself isn't remarkable, it's invisible.
Seth
#30. People do not want more noise in their social media streams. They want entertainment, uplifting conversations, and products that last. Most importantly, they want to be taken seriously.
Cendrine Marrouat
#31. A business that is not in love with its customers, but only the money they bring, should not expect love back.
J. N. HALM
#32. Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recommend you.
Stewart Butterfield
#33. The aim of marketing is to know and understand the customer so well the
product or service fits him and sells itself.
Peter F. Drucker
#34. Great customer service is not just one part of your business, it should be in every part of your business!
Tom Kenemore
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