Quotes About Employees And Customers

#1. You really have to understand this isn't a business where you sit in the back room and do calculations - you have to be very concerned about employees and customers, because that's really what's going to bring you success.

Fred DeLuca

#2. The decisions you make affect a lot of people. You have investors, employees, and customers who all rely on you. Being a leader is a 24-hour-a-day job.

Jon Oringer

#3. The goal should be to build a sustainable lifestyle business that does good for employees and customers - and that steadily builds wealth.

Vivek Wadhwa

#4. Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.

Tony Hsieh

#5. Lead with questions, not answers." "Engage in dialogue and debate, not coercion." "Conduct autopsies, without blame." "Build 'red flag' mechanisms." In other words, make it easy for employees and customers to speak up when they identify a problem.

Daniel H. Pink

#6. Focus on people more than money. Without employees and customers, you're going nowhere. Make sure you never stop thinking about the customer's perspective. And make sure you have the right people at the helm of each area.

David Green

#7. We believe that a company's obligations extend far beyond its bottom line and its shareholders - to a wider constituency that includes employees, customers, suppliers, and the community.

John A. Byrne

#8. A compassionate leader always feel motivated to bring happiness and relieve the suffering of customers, investors, suppliers, employees, government and the communities.

Amit Ray

#9. Those activities which are not concerned with numbers, but which are concerned with humans(Customers and Employees) is known as business. Numbers will ultimately increase if humans are happy who are involved in.

Rakesh Wadhwani

#10. We're very much in the people business in that there are two important groups you have to work with: customers and employees.

Fred DeLuca

#11. If you work for and eventually lead a company, understand that companies have multiple stakeholders including employees, customers, business partners and the communities within which they operate.

Don Tapscott

#12. Those activities which are not based numbers, Which are based on humans(Customers and Employees) is known as business. Numbers will ultimately increase if humans are happy who are involved.

Rakesh Wadhwani

#13. Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can't wait for it to be more than 50%.

Anne M. Mulcahy

#14. If you're constantly making business decisions on behalf of your investors first, ultimately you're going to wear down your other stakeholders. It's going to be potentially hurtful for your employees and your customers and the community you do business with.

Danny Meyer

#15. Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.

Howard Schultz

#16. My parents had no money, but they had strong values that I've carried throughout my life - things like not going into debt, never borrowing money, never leveraging, paying your bills on time, keeping your agreements, selling customers the right things, treating employees right, and growing things.

Jack Dangermond

#17. The thing about us businesspeople is that we love our customers rich and our employees poor.

Nick Hanauer

#18. Success and profitability are outcomes of focusing on customers and employees, not objectives.

Jack Ma

#19. Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll treat the customers right. And if customers are treated right, they'll come back.

J.W. "Bill" Marriott Jr.

#20. Great fit and synergism for both companies and excellent outcome for employees, customers and shareholders.

Philippe Kahn

#21. When you are in business for a long time, you go through good times and bad times. When you go through bad times, you learn to control costs, satisfy customers better, satisfy employees better and become more transparent. Therefore, you build character in the company.

N. R. Narayana Murthy

#22. Who are businesses really responsible to? Their customers? Shareholders? Employees? We would argue that it's none of the above. Fundamentally, businesses are responsible to their resource base. Without a healthy environment there are no shareholders, no employees, no customers and no business.

Yvon Chouinard

#23. Customers should be number 1, Employees number 2, and then only your Shareholders come at number 3.

Jack Ma

#24. Your number one customers are your people. Look after employees first and then customers last.

Ian Hutchinson

#25. A company has a responsibility beyond making a profit for stockholders; it has a responsibility to recognize the dignity of its employees as human beings, to the well-being of its customers, and to the community at large.

David Packard

#26. Companies that hire employees..that are deeply passionate create companies that customers are really really passionate about, and those are the companies that have strong brands.

Brian Chesky

#27. The number one use case for social media among our customers is around innovation - innovating with employees and with customers. For most businesses this is going to deliver the highest ROI.

Sandy Carter

#28. Happy employees ensure happy customers. And happy customers ensure happy shareholders - in that order.

Simon Sinek

#29. Employees who report receiving recognition and praise within the last seven days show increased productivity, get higher scores from customers, and have better safety records. They're just more engaged at work.

Tom Rath

#30. A long time ago I discovered that when employees are passionate about their work, customers are passionate about the company. Kevin Sheridan knows that secret too. His insights on finding the right people and getting them engaged can change your culture forever.

Quint Studer

#31. What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.

Anne M. Mulcahy

#32. The angry customers must be calmed and controlled while the lethargic employees must be energized.

Susan Benjamin

#33. Given the increasing diversity among customers and employees, organizations that attend to cultural intelligence are more successful.

David Livermore

#34. I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish when they are praised. Sir

Richard Branson

#35. Nordstrom believes that great service begins with showing courtesy to everyone-customers, employees, and vendors.

Robert Spector

#36. If you ask the CEO of some major corporation what he does, he will say, in all honesty, that he is slaving 20 hours a day to provide his customers with the best goods or services he can and creating the best possible working conditions for his employees.

Noam Chomsky

#37. If you wonder what getting and keeping the right employees has to do with getting and keeping the right customers, the answer is everything.

Fred Reichheld

#38. Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.

Tom Peters

#39. To have a healthy and thriving business, there must be healthy relationships with the C.E.O.S. in the organization and I'm not referring to the Chief Executive Offficers. I am talking about the Customers, the Employees, the Owner (or stockholders), and the Suppliers.

James Hunter

#40. Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

J. Willard Marriott

#41. Customers are using BetterWorks in a number of creative ways to reward and incentivize employees.

Paige Craig

#42. Customers first, employees second, and shareholders third,

Jack Ma

#43. My father was an entrepreneur - a sign maker, and he had about 20 employees - and often he'd take me to business meetings, and I would listen to him talk with his workers and customers. We would also talk a lot about business over dinner.

Bernard L. Schwartz

#44. Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.

Tony Hsieh

#45. Conducting your business in a socially responsible way is good business. It means that you can attract better employees and that customers will know what you stand for and like you for it

M. Anthony Burns

#46. Every McDonald's, for instance, looks the same - the company deliberately tries to standardize stores' architecture and what employees say to customers, so everything is a consistent cue to trigger eating routines.

Anonymous

#47. Profit isn't and shouldn't be the mission of business. The mission of business is to help people. To help your customers, your co-workers, your employees, and your partners. Success is not a number - it's not X dollars or Y customers - it's a measurement of VALUE.

Fran Tarkenton

#48. Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

Herb Kelleher

#49. DaimlerChrysler made significant progress in the year 2005, but our earnings are still not where we want them to be. We intend to grow profitably and to create added value over the long term - for the benefit of our customers, employees and shareholders.

Dieter Zetsche

#50. Realize that employees and the customers both have to be engaged, at the same time, to move your business forward for sustainable success.

Robert G. Thompson

#51. The trust institutions have in the marketplace, the confidence customers and suppliers and workers and employees have, are very important to a business's effectiveness.

Janet Yellen

#52. Intuit's mission, values, and culture of innovation set us apart as a great place to work. Our 8,000 employees are innovators and entrepreneurs that are inspired by the important work they do that is delighting customers and improving the financial lives of millions of people.

Brad D. Smith

#53. The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Tom Peters