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                #1. Repeat business or behavior can be bribed. Loyalty has to be earned.
                Janet L. Robinson
							 
            
                    
		    
                #2. Attracting loyal customers based on price is like believing in the tooth fairy.
                Colin Myles
							 
            
            
		    
                #3. The recipe for success ... customers will get what they want, when they want it ... you will see more revenue, greater brand loyalty, real relationships, and a competitive edge.
                Martin Zwilling
							 
            
            
		    
                #4. A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers.
                Lisa Gansky
							 
            
                    
		    
                #5. Make it easy for your customers to do talk to you.
                Kevin Stirtz
							 
            
            
		    
                #6. Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.
                Chip R. Bell
							 
            
            
		    
                #7. The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy.
                Kevin Stirtz
							 
            
            
		    
                #8. Showing a genuine interest in others not only wins friends for you, but may develop in its customers a loyalty to your company.
                Anonymous
							 
            
                    
		    
                #9. Customers don't just want another cool product or service, they want to have an experience worth sharing
                Bernard Kelvin Clive
							 
            
            
		    
                #10. Revolve your world around the customer and more customers will revolve around you.
                Heather Williams
							 
            
            
		    
                #11. Know what your customers want most and what your company does best. Focus on where those two meet.
                Kevin Stirtz
							 
            
            
		    
            
            
		    
                #13. You can go to the gym, lift as many weights as you want, but if you can't bench press your duvet at fajr then it doesn't mean anything
                Khalid Yasin
							 
            
            
		    
                #14. I met with Martha and Sharon to see if there are any opportunities in syndication. My vision says her customers and fans are still loyal to her. I don't think the Martha Stewart brand loyalty has changed.
                A. J. Burnett
							 
            
                    
		    
                #15. Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
                Jeffrey Gitomer
							 
            
            
		    
            
            
		    
                #17. Customers want to make informed decisions based on useful information, valuable engagements and brand affinity.
                Dane Brookes
							 
            
            
		    
                #18. At IBM everybody sells! Every employee has been trained to think that the customer comes first - everybody from the CEO, to the people in finance, to the receptionists, to those who work in manufacturing.
                Buck Rodgers
							 
            
            
		    
                #19. I was asking Charlie the most important questions, and you heard the answers.
                Edgar Bergen
							 
            
            
		    
                #20. Groupon is a great concept packaged in a superb name, but the concept of group discounts is not new.
                Rachel Sklar
							 
            
            
		    
                #21. Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.
                Kevin Stirtz
							 
            
            
		 
		
			        
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