Top 6 Chip R. Bell Quotes
#1. Customers long to interact with - even relate to - employees who act like there is still a light on inside.
Chip R. Bell
#2. Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.
Chip R. Bell
#3. Trust is something that happens within people only when it is created between people.
Chip R. Bell
#4. Giving advice is like playing pinball: only by pushing and pulling can you encourage the ball to go in a new direction and increase your score. But too much pushing and pulling can cause a tilt and stop the game.
Chip R. Bell
#5. Customers who are merely satisfied remain your customers only as long as everything goes their way.
Chip R. Bell
#6. People who lie, cheat and steal in relationships are communicating that they have such an inferior view of themselves that they are not worthy of another's trust.
Chip R. Bell
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