Know The Customer Quotes

#1. Know thyself. Know the customer. Innovate.

Beth Comstock

#2. CUSTOMER: I read a book in the sixties. I don't remember the author, or the title. But it was green, and it made me laugh. Do you know which one I mean?

Jen Campbell

#3. The aim of marketing is to know and understand the customer so well the
product or service fits him and sells itself.

Peter F. Drucker

#4. Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.

Jeffrey Gitomer

#5. Their attitude is, 'okay, I am the customer. You are supposed to entertain me.' It's kind of a passive attitude they're taking, and to me it's kind of a pathetic thing. They do not know how interesting it is if you move one step further and try to challenge yourself [with more advanced games].

Shigeru Miyamoto

#6. Remember that, in the end, the customer doesn't know, or care, if you are small or large as an organization - she or he only focuses on the garment hanging on the rail in the store.

Giorgio Armani

#7. You know the old adage that the customer's always right? Well, I kind of think that the opposite is true. The customer is rarely right.

Charlie Trotter

#8. If we do not know who the customer is, we do not know what quality is.

Eric Ries

#9. You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.

Jeff Bezos

#10. You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.

Fred DeLuca

#11. The first step in exceeding your customer's expectations is to know those expectations.

Roy H. Williams

#12. My friends and the people I know understand that I'm going to ask them what they're doing, how they're dating, who they're dating, where they're going and what they're doing. I'm constantly asking those questions and making sure I'm in touch with the customer.

Sam Yagan

#13. Immerse yourself in the customer's world and get to know their struggles and triumphs inside out.

Dane Brookes

#14. CUSTOMER: I don't know why she wants it, but my wife asked for a copy of The Dinosaur Cookbook.
BOOKSELLER: The Dinah Shore Cookbook?

Jen Campbell

#15. If a customer asks you to build a system that handles netsplits while staying consistent and available, you know that you need to either calmly explain the CAP theorem or run away (possibly by jumping through a window, for a maximal effect).

Fred Hebert

#16. Having your own store is one of the most immediate ways to connect with the customer, to really get to know her and develop a more intimate relationship.

Reed Krakoff

#17. If you get a pant that fits the woman, as all women know, you get a loyal customer for life.

Mickey Drexler

#18. People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

Michael O'Leary

#19. Be very clear about your own offerings so you know exactly what kind of client or customer you want to work with (and the ones you don't.)

Lisa A. Mininni

#20. Know your product. Know your customer. And never, ever, underestimate the power of greed.

George Anastasia

#21. I didn't know at the time, but what I was doing here included two keys to running a successful business: knowing your customer and knowing how to get free marketing.

Sophia Amoruso

#22. They believed that the customer's exact wishes mattered only as far as they were necessary to capture the initial order. Beyond that, they figured, what an importer didn't know couldn't hurt it.

Paul Midler

#23. No one knows the cost of a defective product - don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.

W. Edwards Deming

#24. Market research can't tell you about solving problems that customers can't conceive are solvable. Giving the customer what he wants is less important than giving him what he doesn't yet know he wants.

Eric Schmidt

#25. I need to find Meg." I wiped my mouth with a shaky hand. "What would the myrmekes do with her?"
"I don't know!"
"Tell me or I will not complete your customer service survey.

Rick Riordan

#26. This place is like some cosmic dream crusher. All you can get out of a place like this is a creepy little tingle that lets you know your kid is never going to be anything more than a customer-that the whole world is being turned into casino.

Douglas Coupland

#27. I've been a customer of the top venture capital firms, so I know exactly what they do and don't do.

Marc Andreessen

#28. When we have a corporation, we must know what the customer wants, what the customers needs. Also, the politician must know what the people want, what the people need.

Joko Widodo

#29. There are a lot of nice details that are exclusive to C. Wonder, which are the status C. Wonder gold buttons and the tassels. We want the customer and the loyal client to just really know that when they come to C. Wonder they're getting something that's super wearable but is also really luxurious.

Brad Goreski

#30. If you don't show as much interest in the buyer and his concerns as you do in selling, he'll know that you are only in it for the commission. Be more interested in the customer than you are in yourself, your sales process, your product, or your commission and you will make more sales.

Anonymous

#31. What people in business think they know about the customer and market is likely to be more wrong than right ... the customer rarely buys what the business thinks it sells him.

Peter Drucker