Top 16 Karl Albrecht Quotes
#1. You seldom improve quality by cutting costs, but you can often cut costs by improving quality.
#2. Yet I had such joy from the words.
#3. Albrecht's Law - Intelligent people, when assembled into an organization, will tend toward collective stupidity.
#4. Customer needs have an unsettling way of not staying satisfied for very long.
#5. Televisions and movies have made many Americans into habitual consumers of synthetic experience-audiovisual fantasies that simply pass the time.
#6. There are only two ways to establish competitive advantage: do things better than others or do them differently.
#7. If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations.
#8. I was terrified to do 'G.I. Joe.' I had no idea how to do one of those movies. I was kind of scared. You know, if one of those doesn't work, it's a huge hit on your career. People are like, 'Well he couldn't make a $170 million movie work. I don't want him in my film.'
#9. The Zen philosophy posits that 'human beings suffer' and 'the cause of suffering is desire.' The way to put an end to suffering is to stop wanting everything, all the time.
#10. Old paradigms die hard, even if they don't work.
#11. Doctors who spend more time talking into their tape recorders instead of looking into the eyes of their patients. (Spare us the "HMOs only give us so much time" diatribe. Medicine is about giving scared people comfort and help for people whose pain level is matched only by their anxiety level.)
#12. Multimedia is not more media, but the employment of various kinds of media (and hybrid media) for what they each offer to advance the narrative.
#13. I glared at him. I may not die now ... but I'm going to die sometime. Every minute of the day, I get closer. And I'm going to get old.
#14. Start out with an ideal and end up with a deal.
#15. We are going to need organizations that are culturally equipped to adapt. They must have internal processes that are creative, generative, and productive rather than controlled, confining, and normative. In short, we must UNSHACKLE THE HUMAN BRAIN and exploit its productive potential.
#16. Santa is our culture's only mythic figure truly believed in by a large percentage of the population. It's a fact that most of the true believers are under eight years old, and that's a pity.
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