Top 32 Deming Quality Quotes
#2. The transformation can only be accomplished by man, not by hardware (computers, gadgets, automation, new machinery). A company can not buy its way into quality.
W. Edwards Deming
#3. Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
#4. Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
#5. The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
#6. The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
W. Edwards Deming
#9. Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
#10. After you defined Quality, it was the turn of quantity. Now apply judicious quality control. Select what can be improved? Strive for achieving the perceived Quality as above. Practically, a virtuous circle to this Quality is followed through deploying Deming's PDSA
Priyavrat Thareja
#11. Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
#12. You cannot inspect quality into the product; it is already there.
W. Edwards Deming
#13. What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W. Edwards Deming
#14. We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
#15. W. Edwards Deming, the father of the quality movement, taught that any time the majority of the people behave a particular way the majority of the time, the people are not the problem. The problem is inherent in the system.2 As a leader, you own responsibility for the system.
Chris McChesney
#16. 'Quality' means what will sell and do a customer some good - at least try to.
W. Edwards Deming
#17. Declining productivity and quality means your unit production costs stay high but you don't have as much to sell. Your workers don't want to be paid less, so to maintain profits, you increase your prices. That's inflation.
W. Edwards Deming
#18. The "patron saint" of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
Akio Morita
#19. Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
#20. He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
#23. For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
#26. Mere allocation of huge sums of money for quality will not bring quality.
W. Edwards Deming
#27. Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
#28. It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough; action is required.
W. Edwards Deming
#29. In 1945, the world was in a shambles. American companies had no competition. So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
W. Edwards Deming
#30. The job can't be finished only improved to please the customer.
W. Edwards Deming
#31. Understanding variation is the key to success in quality and business.
W. Edwards Deming
#32. The late W. Edwards Deming, guru of Quality management, once declared, 'The most important things we need to manage can't be measured.' If that's true of what we need to manage, it should be even more obvious that it's true of what we need to teach.
Alfie Kohn
Famous Authors
Popular Topics
Scroll to Top
