Top 3 Chris McChesney Quotes
#1. managing a company by looking at financial data (lag measures) is the equivalent of "driving a car by looking in the rearview mirror.
Chris McChesney
#2. W. Edwards Deming, the father of the quality movement, taught that any time the majority of the people behave a particular way the majority of the time, the people are not the problem. The problem is inherent in the system.2 As a leader, you own responsibility for the system.
Chris McChesney
#3. Basically, the more you try to do, the less you actually accomplish. This is a stark, inescapable principle that we all live with.
Chris McChesney
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