Suyog Ketkar Quotes

#1. We are trained to teach users but are not trained to help them learn.

Suyog Ketkar

#2. Users notice good design only when it is missing.

Suyog Ketkar

#3. Make difference with the uniformity; make uniformity the difference.

Suyog Ketkar

#4. Brevity is pivotal to clarity.

Suyog Ketkar

#5. As a technical communicator, I am an enabler of
information.

Suyog Ketkar

#6. The design's intuitiveness is factorized based on the stored procedures: the more intuitive the design is, the more the users can remember and recall.

Suyog Ketkar

#7. Familiarity trumps functionality.

Suyog Ketkar

#8. Contextualization lies in bringing out the right messages from the abundant content; in sandwiching the subject between the background of information and the foreground of its utility.

Suyog Ketkar

#9. The success of the documentation efforts lies in the users being able to correctly locate and use the resolutions to their issues on time and retain that knowledge for later use.

Suyog Ketkar

#10. If we can get the design right, we can reduce the experiential differences between the first-time and the repeated usage of the application.

Suyog Ketkar

#11. We are driven by our necessities, which are driven by our situations, which are driven by our decisions, which surprisingly are driven by our necessities. So, what do we make of it? It all begins and ends with understanding the users' needs.

Suyog Ketkar

#12. The fact is that as writers we need to make our
mark. But, to do that, we must help our words make their mark. It is that simple; it is that difficult.

Suyog Ketkar