Robert I. Sutton Quotes

#1. When your boss listens to you carefully, reaches out to help you, and learns from you, it enhances your dignity and pride. Doing so also helps your boss gain empathy for you, to better understand how it feels to be you and what you need to succeed in your job and life.

Robert I. Sutton

#2. If you can't bring yourself to encourage employees to lie down on the job, at least give them plenty of breaks. The ordinary fatigue most of us feel during the workday makes us grouchier - and dumber - as the hours go by.

Robert I. Sutton

#3. Assholes tend to stick together, and once stuck are not easily separated.

Robert I. Sutton

#4. smart talk trap."17 This a syndrome where companies hire, reward, and promote people for sounding smart rather than making sure that smart things are done.

Robert I. Sutton

#5. I use job interviews for two things. First, to recruit people. Second, to get some help with my work. I give job candidates problems I can't

Robert I. Sutton

#6. organizations that spread and sustain excellence are infused with a "relentless restlessness" - that often uncomfortable urge for constant innovation, driven by the nagging feeling that things are never quite good enough.

Robert I. Sutton

#7. Organizations that learn from their failures forgive and remember, they don't forgive and forget.

Robert I. Sutton

#8. Vu ja de means seeing old things that are inside and outside the company in new ways.

Robert I. Sutton

#9. A series of controlled experiments and field studies in organizations shows that when teams engage in conflict over ideas in an atmosphere of mutual respect, they develop better ideas and perform better .

Robert I. Sutton

#10. The best single question for testing an organization's character is: What happens when people make mistakes?

Robert I. Sutton

#11. Creativity isn't about wild talent as much as it's about productivity. To find new ideas that work, you need to try a lot that don't. It's a pure numbers game.

Robert I. Sutton

#12. Be wary when people tell you that they don't produce a lot, but when they do, it will be "brilliant." Remember that innovation is largely a function of productivity.

Robert I. Sutton

#13. all great technologies are blends of other technologies.

Robert I. Sutton

#14. is the opportunity to begin again more intelligently.

Robert I. Sutton

#15. If you want a creative organization, inaction is the worst kind of failure.

Robert I. Sutton