Kerry Patterson Quotes

#1. The next two sources of influence that routinely act on you are equally easy to spot. The people who surround you both motivate and enable your habits.

Kerry Patterson

#2. When under attack, our heart can take a similarly sudden and unconscious turn. When faced with pressure and strong opinions, we often stop worrying about the goal of adding to the pool of meaning and start looking for ways to win, punish, or keep the peace.

Kerry Patterson

#3. This is the first principle of dialogue - Start with Heart. That is, your own heart. If you can't get yourself right, you'll have a hard time getting dialogue right.

Kerry Patterson

#4. At the end of the day, what qualifies people to be called "leaders" is their capacity to influence others to change their behavior in order to achieve important results.

Kerry Patterson

#5. It's the most talented, not the least talented, who are continually trying to improve their dialogue skills. As is often the case, the rich get richer.

Kerry Patterson

#6. We make our food very similar to cocaine now.

Kerry Patterson

#7. Don't confuse stories with facts. ...When you generate stories in the blink of an eye, you can get so caught up in the moment the you begin to believe your stories are facts.

Kerry Patterson

#8. In truth, everyone argues about important issues. But not everyone splits up. It's how you argue that matters.

Kerry Patterson

#9. As much as others may need to change, or we may want them to change, the only person we can continually inspire, prod, and shape - with any degree of success - is the person in the mirror.

Kerry Patterson

#10. So, what's the first step to changing norms? It's breaking the code of silence around the problem that always sustains the status quo.

Kerry Patterson

#11. I have known a thousand scamps; but I never met one who considered himself so. Self-knowledge isn't so common. - OUIDA

Kerry Patterson

#12. One of the best ways to persuade others is with your ears - by listening to them. - DEAN RUSK

Kerry Patterson

#13. At the core of every successful conversation lies the free flow of relevant information.

Kerry Patterson

#14. Goals without deadlines aren't goals; they're merely directions.

Kerry Patterson

#15. If the story is unflattering and the feeling is anger, adrenaline kicks in. Under the influence of adrenaline, blood leaves our brains to help support our genetically engineered response of "fight or flight," and we end up thinking with the brain of a reptile. We say and do dim-witted things.

Kerry Patterson

#16. The lion's share of the problems that really bother us don't call for additional technology, theory, philosophy, or data (we're up to our necks in that); instead, the problems call for the ability to change what people do. And when it comes to this particular skill, demand far exceeds supply. Given

Kerry Patterson

#17. Influencers use four tactics to help people love what they hate: 1. Allow for choice. 2. Create direct experiences. 3. Tell meaningful stories. 4. Make it a game.

Kerry Patterson

#18. Company's image and improve client confidence.

Kerry Patterson

#19. Changing deeply entrenched habits invariably requires help, information, and real support from others. Get a coach, and you'll make change far more likely.

Kerry Patterson

#20. When you've gone to silence and are trying way too hard to convince yourself that you've done the right thing, you might want to examine whether you are intentionally minimizing the cost of not speaking up and exaggerating the risks of doing so.

Kerry Patterson

#21. The key to real change lies not in implementing a new process, but in getting people to hold one another accountable to the process.

Kerry Patterson

#22. For example, obesity costs the average person an extra $1,429 per year in increased health care costs. But since we're not required to set aside money for every burger we consume (to cover the real financial cost of the burger), the long-term costs of carrying extra weight remain invisible.

Kerry Patterson

#23. The Pool of Shared Meaning is the birthplace of synergy

Kerry Patterson

#24. Every time we decide to use our power to influence others, particularly if we're gleeful and hasty, we damage the relationship. We move from enjoying a healthy partnership based on trust and mutual respect to establishing a police state that requires constant monitoring.

Kerry Patterson

#25. When others move to silence or violence, step out of the conversation and Make it Safe. When safety is restored, go back to the issue at hand and continue the dialogue.

Kerry Patterson

#26. Consequence of the original act and helps unbundle the problem.

Kerry Patterson

#27. Don't aim for perfection. Aim for progress. Learn to slow the process down when your adrenaline gets pumping.

Kerry Patterson

#28. Nothing in this world is good or bad, but thinking makes it so. - WILLIAM SHAKESPEARE

Kerry Patterson

#29. Skilled people Start with Heart. That is, they begin high-risk discussions with the right motives, and they stay focused no matter what happens.

Kerry Patterson