Top 9 Harry Gordon Selfridge Quotes
#1. The customer is always right.
#2. People will sit up and take notice of you if you will sit up and take notice of what makes them sit up and take notice.
#3. Excite the mind, and the hand will reach for the pocket.
#4. The boss says 'I'; the leader, 'we'.
#5. There are no hard times for good ideas.
#6. Get the confidence of the public and you will have no difficulty in getting their patronage.
#7. The consumer is always right.
#8. The boss depends on authority; the leader on goodwill.
#9. The boss inspires fear; the leader inspires enthusiasm. The boss says 'I'; The leader says 'We'.