Donald T. Phillips Quotes

#1. articulate and define what has previously remained implicit or unsaid;

Donald T. Phillips

#2. People are much more likely to trust a leader if they know he is compassionate and forgiving of mistakes.

Donald T. Phillips

#3. If subordinates, or people in general, know that they genuinely have easy access to their leader, they'll tend to view the leader in a more positive, trustworthy light.

Donald T. Phillips

#4. Subordinates look for their bosses to be positive, in good humor, and cheerful. They aren't supposed to be emotional or have bad days. but leaders are guman, too, and when they are in a lousy mood and snap at a subordinate, it can have a devastating effect.

Donald T. Phillips

#5. When you are in deep distress and cannot restrain some expression of it, sit down and write out a harsh letter venting your anger. But don't send it.

Donald T. Phillips

#6. It is the leader's role to lift followers out of their everyday selves up to a higher level of awareness, motivation, and commitment.

Donald T. Phillips