Alan G. Robinson Quotes

#1. Research has found that in most companies managers who get promoted rapidly spend most of their time networking and politicking, while their more effective colleagues spent their time building their units and developing their people.

Alan G. Robinson

#2. Employee ideas illustrate the profound understanding of a company's capabilities and customers that only people working on the front-lines can possess.

Alan G. Robinson

#3. AFTER YEARS OF BEING ASKED to do more with less, managers are increasingly aware that they cannot produce the results that are expected of them with the organizations they currently have and the methods they currently use.

Alan G. Robinson

#4. After years of operating in a top-down manner that emphasizes control and conformance, organizations are rife with obstacles to bottom-up ideas that front-line staff are forced to overcome.

Alan G. Robinson

#5. Try this: Identify a bottom-up improvement or innovation in your organization, and interview the person who championed it. Chances are you will find a hero story of some kind. Why do we have to be heroes to implement perfectly good ideas?

Alan G. Robinson

#6. Very few managers know how to effectively tap the biggest source of performance improvement available to them: namely, the creativity and knowledge of the people who work for them.

Alan G. Robinson

#7. Across organizations in services, manufacturing, healthcare and government, eighty percent of an organization's improvement potential lies in front-line ideas.

Alan G. Robinson