Top 22 Hsieh Zappos Quotes
#1. The Christian faith grew through story - not text. Only later did the stories become Scripture. While the Scripture must be held in the highest regard, we must not neglect the power of story.
Erwin McManus
#2. Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.
Tony Hsieh
#3. There have been, in recent years, many Asian American pioneers in the public eye who've defied the condescendingly complimentary 'model minority' stereotype: actors like Lucy Liu, artists like Maya Lin, moguls like Zappos CEO Tony Hsieh. They are known, often admired.
Eric Liu
#4. If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
Tony Hsieh
#5. Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a place to get the best customer service.
Tony Hsieh
#6. Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.
Tony Hsieh
#7. The interesting thing for me about the debate about same-sex marriage is that it's one of those issues where it has no impact on anyone apart from the people that it impacts upon. So I find it quite bewildering that it's - that it's so complicated for people.
Cate Blanchett
#8. My feelings about my mortality are less selfish than they used to be. I used to affect a cavalier attitude to death; now I see it from my son's perspective.
Rufus Sewell
#9. Every gift, though it be small, is in reality great if given with affection.
John Wolcot
#10. Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines, so Zappos ... really liked the people there and got involved full-time and I've been full-time ever since.
Tony Hsieh
#11. Meditation is neither of the body nor of the mind, but belongs to the third within you - your being.
Rajneesh
#12. Routine is not organization, any more than paralysis is order.
Arthur Helps
#13. Is it too ingenuous to imagine that anything can be left to say about a garden? Garden literature, descriptive, reminiscent, and technical, has blossomed so profusely among us during the last decade, that he should be an expert indeed who ventures to add thereto.
Harrison Gray Otis Dwight
#14. It feels wonderful when you fly with hopes and dreams.
Debasish Mridha
#15. You trust God, and no matter what happens, you refuse to let your faith be shaken.
Patricia H. Rushford
#17. I think I look cool. I don't know about the other three but I look cool, I am cool.
Larry Mullen Jr.
#18. You become the victim of the past, and your tormentor today is your self left over from yesterday.
Deepak Chopra
#19. How do you know that?" "Maybe I'm a fucking detective,
Tom Robbins
#20. Zappos is a customer service company that just happens to sell shoes.
Tony Hsieh
#21. The soldier had stamped my passport FAMILY in heavy black capital letters and I checked it now for reassurance and because I liked how fierce the word looked
Meg Rosoff
#22. The tempestuous stretch of river below that dam, however, represents something no less central to the national ethos: the fact that another aspect of our character as a people derives from an extended encounter with wilderness.
Kevin Fedarko
