Customer Promise Quotes

#1. Quality is not an absolute measure. It doesn't mean 'deluxeness' or 'perfection'. It means keeping the promise the customer wants you to make.

Seth Godin

#2. Quality and service are important, if you want to make a sale. If you want to keep a customer for life, keep your promises.

Heidi

#3. If you make the customer a promise ... make sure you deliver it.

Merv Griffin

#4. A great brand is a promise, a compact with a customer about quality, reliability, innovation, and even community. And while the concept of brand is intangible, brand equity is far from it.

Stephen B. Shepard

#5. Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a promise the brand made in the first place. You can't see it but it's happening, daily.

Seth Godin

#6. If you want to be outstanding, stop meeting expectations, start exceeding them

Saji Ijiyemi

#7. A friend who used to be my customer told me one day: "I promise I am going to help you to be relocated." He's a realtor and after he bought two buildings in the business district in Boston, he said: "Are you ready for your next place?" I could not believe it.

Julie King

#8. Eighty percent of all cultures are the same, it is the 20% that make a culture unique and slam dunks the brand promise to the customer.

Curt Coffman

#9. Service is a promise that cannot be seen, touched, or felt through any of our external senses.

Jag Randhawa