Top 3 John E. Pepper Jr. Quotes
#1. Fear and creativity don't mix well.
#2. Passion and love for a brand and its consumers sustain us. For how can we ever devote our continued highest energy to something if we don't believe in it passionately.
#3. You are allowed to do this - don't worry about the rules, don't worry about getting into trouble, your job is to take care of the customer. Your job is to make the person leave happy.
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