Top 100 Jeffrey Gitomer Quotes
#1. In sales, it's not what you say; it's how they perceive what you say.
Jeffrey Gitomer
#2. A person who seems to have all of the answers, usually isn't listening.
Jeffrey Gitomer
#3. If you want to be the best salesperson, first you must be the best person.
Jeffrey Gitomer
#4. I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
Jeffrey Gitomer
#5. My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
Jeffrey Gitomer
#6. Sell yourself before you try to sell your company or your product.
Jeffrey Gitomer
#7. Before you can get what you want, you have to know what you want,and make a game plan to get it
Jeffrey Gitomer
#8. In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Jeffrey Gitomer
#9. Several national tests have revealed the following startling statistics about why salespeople fail ... 15% Improper training both product and sales skills. 20% Poor verbal and written communication skills. 15% Poor or problematic boss or management. 50% Attitude.
Jeffrey Gitomer
#10. Rules are in every company for everyone to follow. Eh, except salespeople.
Jeffrey Gitomer
Jeffrey Gitomer
#11. Go to humorous events at comedy clubs and watch laughable movies.
Jeffrey Gitomer
#12. You don't earn loyalty in a day. You earn loyalty day-by-day.
Jeffrey Gitomer
#13. Ask for the sale when the mood is right. The worst possible place is in the prospects' office. Best place is a business breakfast, lunch or dinner. Next best is your office. Next best is a trade show. Ask early, and ask often.
Jeffrey Gitomer
#14. If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
Jeffrey Gitomer
#15. Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
Jeffrey Gitomer
#16. There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.
Jeffrey Gitomer
#17. Make everyday as productive as the day before you go on vacation.
Jeffrey Gitomer
#18. Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
Jeffrey Gitomer
#19. Memorable customer service can only take place in a human-to-human situation.
Jeffrey Gitomer
#20. The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes.
Jeffrey Gitomer
#21. The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.
Jeffrey Gitomer
#22. The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
Jeffrey Gitomer
#24. Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?
Jeffrey Gitomer
#25. buying from. 4. I perceive a value in the product that I am purchasing.
Jeffrey Gitomer
#26. National Defense is not a threat to peace; it is the guarantee of peace with freedom.
Jeffrey Gitomer
#27. Courage is a self-inflicted quality that gains momentum every time you try it.
Jeffrey Gitomer
#28. All things being equal, people want to do business with their friends.
Jeffrey Gitomer
#29. A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
Jeffrey Gitomer
#30. How friendly are your companies' first words? Just try this ... start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
Jeffrey Gitomer
#31. Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
Jeffrey Gitomer
#33. Accepting responsibility is the fulcrum point for succeeding at anything.
Jeffrey Gitomer
#34. It's your thoughts behind the words you speak that create your attitude.
Jeffrey Gitomer
#35. There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.
Jeffrey Gitomer
#36. The secret to climbing up is to put your heart into your work.
Jeffrey Gitomer
#37. The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
Jeffrey Gitomer
#38. Persuasion occurs when trust and confidence meet belief, risk tolerance, and safety.
Jeffrey Gitomer
#39. When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
Jeffrey Gitomer
#40. Great salespeople are relationship builders who provide value and help their customers win.
Jeffrey Gitomer
#41. Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
Jeffrey Gitomer
#42. Ignore people who tell you 'you can't' or try to discourage you.
Jeffrey Gitomer
#43. Satisfied customers are apathetic. Loyal customers will be your advocate.
Jeffrey Gitomer
#45. The reason you have to say "Trust me" is that you haven't earned it and are forced to ask for it - BAD MOVE.
Jeffrey Gitomer
#46. Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.
Jeffrey Gitomer
#48. Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
Jeffrey Gitomer
#49. Take more chances than you dare. You'll make more sales than you expect. That's the formula.
Jeffrey Gitomer
#50. The key is not to call the decision maker. The key is to have the decision maker call you.
Jeffrey Gitomer
#51. Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
Jeffrey Gitomer
#53. The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.
Jeffrey Gitomer
#54. Change is not a four letter word ... but often your reaction to it is!
Jeffrey Gitomer
#55. Asking, "How much is it?" is THE BIGGEST buying signal. Telling me, "Your price is too high." is THE SECOND BIGGEST buying signal
Jeffrey Gitomer
#56. Selling is a natural skill. It's developed as a child. You may know it as persuasion.
Jeffrey Gitomer
#57. It seems to me that it's actually harder to invent excuses than it is to get a sale.
Jeffrey Gitomer
#58. If you don't think you can do it, who will? You control the most important tool in success, your mind.
Jeffrey Gitomer
#59. Your team will get stronger when you begin to build yourself. Teams are made up of individuals who work together ... and get their own job done. What are you doing to be sure that your job is being done perfectly?
Jeffrey Gitomer
#60. When you employ HUMOR, you create a friendly, relaxed buying atmosphere.
Jeffrey Gitomer
#61. Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
Jeffrey Gitomer
#63. If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
Jeffrey Gitomer
#64. I grew up in an upper-middle-class town with a population around 12,000. My high school held around a thousand kids. All smart. We had a strict dress code. If you wore blue jeans to school, they sent you home.
Jeffrey Gitomer
#65. Writing is a key differentiator. I've used it for 14 years. Writing will not just lead to differentiation. Writing is the credibility you need to create buyer confidence
Jeffrey Gitomer
#66. People will try to rain on your parade because they have no parade of their own.
Jeffrey Gitomer
#67. It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
Jeffrey Gitomer
#68. I don't want features, I want value. I don't want benefits, I want value.
Jeffrey Gitomer
#69. Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
Jeffrey Gitomer
#70. To be a great leader of people - inspire them to follow you, not your rules.
Jeffrey Gitomer
#71. Sales is survival, the best-prepared are most likely to survive.
Jeffrey Gitomer
#72. Price is not a consideration when a personal relationship exists.
Jeffrey Gitomer
#73. My readers and my audiences have turned into my followers. They are more than interested in what I have to say in the subjects of sales, loyalty, attitude, networking, business social media, and becoming a trusted advisor.
Jeffrey Gitomer
#74. You don't get great at selling in a day. You get great at selling day by day.
Jeffrey Gitomer
#76. Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
Jeffrey Gitomer
#77. The biggest mistake businesses make is advertising before they have become well known.
Jeffrey Gitomer
#78. Listening is the hard part. Listening is the important part. The hot button is in the prospect's response.
Jeffrey Gitomer
#79. If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
Jeffrey Gitomer
#80. I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
Jeffrey Gitomer
#81. Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.
Jeffrey Gitomer
#83. Becoming well known (at least among your prospects & connections) is the most valuable element in the connection process.
Jeffrey Gitomer
#84. Don't dwell on the problem; concentrate on the solution.
Jeffrey Gitomer
#85. Some people serve with pride - because they 'want to' do and be their best; other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
Jeffrey Gitomer
#86. Customers will want to talk to you if they believe you can solve their problems.
Jeffrey Gitomer
#87. Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.
Jeffrey Gitomer
#89. You cannot buy trust at any price. But slowly, over time, you can build it for free.
Jeffrey Gitomer
#90. Attitude drives actions. Actions drive results. Results drive lifestyles. That's a quote from America's business philosopher, Jim Rohn.
Jeffrey Gitomer
#91. Many salespeople are trying to make their quota rather than developing a deeper belief in their product or service - and even worse, they don't have a strong enough belief in themselves.
Jeffrey Gitomer
#92. Next time someone tells you 'never,' remember that means 'not for at least one hour.'
Jeffrey Gitomer
#93. If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?
Jeffrey Gitomer
#94. It ain't the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids - it's you! And it always has been.
Jeffrey Gitomer
#95. The chief executive officer is also the chief sales officer. He or she is responsible for the success of the company and making a profit. The closer the CEO is to the everyday selling process, bringing in business, the more successful the company will become.
Jeffrey Gitomer
#96. Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
Jeffrey Gitomer
#97. If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
Jeffrey Gitomer
#98. Testimonials are the BEST way to beat down the price objection and win the sale.
Jeffrey Gitomer
#100. If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
Jeffrey Gitomer
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